Job Location: Wilmington, NC
About Us
Live Oak is more than a bank. Live Oak helps people realize their full potential so they can create meaningful impact at work, home or in their communities. As an innovation hub, we fully embrace a bold approach to solving problems and surpassing goals. Daily life at Live Oak centers around a culture of taking care of each other, which has made us one of the most desirable places to work. We’ve topped the list of American Banker’s “Best Banks to Work For” because of our unparalleled dedication to our people. Our commitment to our customers and our culture is intertwined, so we seek those who embody and embrace what it takes to empower the American dream. Learn more at liveoakbank.com.
How This Role impacts Live Oak and its People
Provides customer service and financial analysis within the Servicing Division in accordance with established systems and procedures. The daily management of a Business Analyst’s portfolio, financial analyses and interactions with customers helps the Business Analyst obtain a unique perspective, helping them work with the Live Oak credit and lending teams; while aiding in the bank’s management of risk, growth, and credit quality.
What You’ll Do at Live Oak
- Has responsibility for following regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering or other unlawful activities.
- Functions as a team and realizes all members of the team are vital to its success.
- Stays current with products and services the Bank is offering.
How You’ll Do It
- Responsible for the analysis of financial statements and the financial condition for a defined segment of the Bank’s existing loan portfolio.
- Assists with the management of the Bank’s relationship with a specified group of existing borrowers.
- Facilitates correspondence with customers regarding ongoing requests for personal and business
- financial statements.
- Works with a number teams throughout the bank to handle existing borrowers requests.
- Serves as a primary point of contact for customer questions regarding billing, disbursements, etc.
- Cross-sell additional bank products.
- Travel required to visit existing borrowers and industry conferences.
Required and Preferred Experience
- Experience with and strong knowledge of basic financial statements (Balance Sheet, Income Statement,
- Statement of Cash Flows).
- Excellent computer skills (i.e. Excel, Word, etc.)
- Strong customer service and interpersonal skills
- High degree of flexibility
- Sound judgment, detail oriented
- High ethical standards
- Has a valid driver’s license
- Bachelor’s Degree obtained prior to start date is the minimum requirement
Required to Thrive at Live Oak
- Dedication – You possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
- Ownership – You take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
- Innovation – You embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
- Teamwork – You foster collaboration, accountability and trust with others and understand that together, we do more.
- Respect – You treat everyone with courtesy, politeness and kindness.
“The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.”
Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at
careers@liveoak.bank
EEO is the Law
Commitment to Diversity
Live Oak Bank is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at Live Oak Bank and is an important principle of sound business management.
Live Oak Bank is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at Live Oak Bank and is an important principle of sound business management.
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