Job Location: Pune, Maharashtra, India
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Analyst, Analytics & Metrics
The People Analyst will be a member of the Solutioning team within Workforce Analytics and Innovation which provides data, analytics, and strategic decision support across multiple business units in regions across Mastercard.
This individual will bring experience in analytics and automation to enable data-driven decisions about talent at Mastercard. Competitive candidates will be detail-oriented, execution-focused, and accomplished with identifying opportunities to introduce consistency & scale to analytical outputs within a matrixed organization.
Role
- Exploring and implementing new ways to automate systems which includes designing and testing automated workflows and processes.
- Partners closely with Senior Data Analysts and Consulting team within the Workforce Analytics and Innovation team to identify opportunities to create scalable reporting solutions & visualizations.
- Sees beyond requestors’ asks to understand the root query or challenge for which data are being requested.
- Validates and enforces people data integrity in collaboration with Data management & HR Systems teams.
- Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data.
- Collaborates with internal technically focused teams (from other BU’s) for multiple dependent deliveries.
Essential
All About You
- Experience managing and analysing structured and unstructured data using tools such as SQL, R, or Python.
- Familiarity with ETL tool capabilities and utility (e.g., Alteryx, Informatica).
- Experience in BI tools (Tableau, Power BI, and Domo preferred).
- working across cultures with sensitivity, partnering, driving with a focus on business impact. Ability to collaborate with peers and cross functional teams, working across multiple time zones.
- build client-ready visualization dashboards using tools like tableau with some support from senior team members.
- Flexible and responsive, with ability to adapt to rapid change in direction or business priority.
- Openness to feedback and strong self-awareness.
- Excellent verbal and written communication skills.
- Ability to work within the confines of data governance and privacy standards.
- Minimum 2-3 years of in-depth experience with working on Tableau, Alteryx , Python and SQL.
Desirable
- Experience using HRIS tools (Workday preferred)
- Experience in relationship building across large scale organizations
- Experience in working with organizational/workforce data
- Strong ability to see the forest for the trees, and implement creative strategies to reduce ad-hoc request volume and increase value
- Experience communicating technical results to non-technical audiences
COVID-19 Considerations
In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.
Corporate Security Responsibility
Responsibilities
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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