Job Location: Pune
This individual will bring experience in analytics and program management to enable data-driven decisions about talent at Mastercard. Competitive candidates will be detail-oriented, execution-focused, and accomplished with identifying opportunities to introduce consistency & scale to analytical outputs within a matrixed organization.
Role
o First point of contact for operational reporting & metrics requests from stakeholders across multiple functions globally
o Collaborates with Financial Planning & Analysis CoE to support monthly headcount reporting & analysis
o Partners closely with Senior Data Analysts within the broader People Data & Analytics team to identify opportunities to create scalable reporting solutions & visualizations
o Sees beyond requestors’ asks to understand the root query or challenge for which data are being requested
o Validates and enforces people data integrity in collaboration with Data management & HR Systems teams
o Provides program management support for performance management, talent reviews, employee experience surveys, and other key activities as warranted
o Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data
All About You
Essential
o Experience in working with organizational/workforce data
o Strong ability to see the forest for the trees, and implement creative strategies to reduce ad-hoc request volume and increase value
o Excel experience including creating pivot tables, conditional formulas and formatting, VLOOKUPs, and charts/graphs
o Experience communicating technical results to non-technical audiences
o Ability to collaborate with peers and cross functional teams, working across multiple time zones
o Flexible and responsive, with ability to adapt to rapid change in direction or business priority
o Openness to feedback and strong self-awareness
o Excellent verbal and written communication skills
o Ability to work within the confines of data governance and privacy standards
o Experience operating in an environment with handling multiple priorities at any given time
o Experience with querying databases (SQL preferred)
Desirable
o Experience using HRIS tools (Workday preferred)
o Experience in relationship building across large scale organizations
o Experience managing and analyzing structured and unstructured data using tools such as SQL, R, or Python
o Familiarity with ETL tool capabilities and utility (e.g., Alteryx, Informatica)
o Experience in BI tools (Tableau, Power BI, and Domo preferred)
Education
- Bachelor’s degree in Business, Psychology, Management, Analytics, or a related discipline
COVID-19 Considerations
We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.
About Mastercard
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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