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Job Location: Kochi/Cochin
Job Detail:
Job description
Walk-In For Fresher – Malayalam Voice Process
Qualification – Any Degree ( No Backlogs)
Experience – 0 to 5 Years
Salary – Fixed Salary + Huge Incentives
PF+ESI+Gratuity
Days Shift
Role Overview:
The job of a Telesales Executive is to reach out to potential customers over phone, understand their needs, explain them the product features, advantages, benefits and provide options whereby customers can find a suitable prospect.
Key Responsibilities:
- Responsible for making outbound calls and regular follow up on leads assigned
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers
- Meet individual and collective revenue targets by suggesting appropriate offerings basis customer need and potential
- Explaining the product features in detail and how to use the packages
- Understand the Customer requirements, encourage them to upgrade / renew
- Strictly adhere to the process requirements
- Strictly adhering to the process and quality requirement
- Document call information according to standard operating procedures
- Input appropriate dispositions for the call transactions in the CRM
- Ensure all disciplinary and call input parameters are met daily
Skill and Competencies required:
Functional
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
- Objection Handling
- Influencing Skills
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Business / Telephone Etiquette
- Influencing Skills • Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
WALK IN INTERVIEW
Matrimony.com
(Kerala Matrimony)
No. 61/2145, Coastal Chambers, 3rd Floor,
Mahatma Gandhi Road, Ravipuram, Perumanoor PO
Cochin 682015
Landmark: Opposite Cochin Shipyard
Interview Time – 10 AM to 3 PM
Contact HR-
Vishnu Priya – 730699514 / Vishnu Babu – 8075186718 / Maya Murali – 7025089189