MCKESSON | Sales Support, Associate Analyst | Jacksonville, FL | United States | BigDataKB.com | 23 Oct 2022

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Job Location: Jacksonville, FL

McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.

McKesson Corporation is a Fortune 8 company and is one of the largest providers of healthcare supply chain management solutions, retail pharmacy, medical & pharmaceutical supplies, healthcare technology, community oncology and specialty care in the United States with revenues of $231 billion in 2020. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE shared principles, McKesson’s 80,000 employees work together every day to make better care possible around the globe – one product, one partner, one patient at a time.

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!

Do you thrive in a process driven, customer focused environment? McKesson’s Medical-Surgical Sales Administration team is seeking a Sales Support Associate to join our team in Jacksonville, FL. Success in this role requires the ability to manage a wide variety of details and interact with other cross functional teams within the organization.

Interested? We want to hear from you!

In this role you will:

  • Act as the primary point of contact and manage day-to-day contract activities for several multi-million-dollar large accounts for McKesson Medical-Surgical.
  • Partner closely with account managers, customers, Group Purchasing Organizations, Contract Administration and project management team to support assigned accounts.
  • Proactively monitor, validate and communicate changes to the account manager and customers daily.
  • Obtain supporting contract documentation from suppliers through constant correspondence and assist suppliers in resolving eligibility issues.
  • Monitor regular analysis of process workflow and account activity.


To be successful, you’ll need to:

  • Be a strong member of a strong team providing a single point of contact for the GPO Sales Team while managing contract issues and communication for Strategic Accounts.

  • Complete all Strategic Account Team core tasks as scheduled for assigned accounts

  • Drive process to ensure that 100% of all Strategic Account ship to locations are added to the primary GPO roster with correct parent/system within 90 days of creation (detailed documentation of delays)

  • Collaborate with GPO and supplier partners to drive consistent eligibility across bill to and ship to accounts

  • Various other tasks and/or projects, as assigned by the leadership team


Minimum Requirements

Requires 0-2 years of relevant experience.


Critical Skills

  • 1+ year experience in customer service

  • Advanced proficiency with MS Office (Excel- pivots, VLOOKUPS) and ability to analyze large datasets

  • Excellent verbal and written communication skills required

  • Prioritization skills in balancing the needs of internal/external customers while staying organized


Additional Skills

  • Energetic self-starter with a passion for customer service

  • The ability to interact professionally with vendors, customers, and co-workers

  • The ability to focus on the customer’s needs & manage multiple priorities

  • Attention to detail, organizational and problem resolution skills

  • Group Purchasing Organization and/or contract knowledge preferred

  • Salesforce experience preferred


Education

HS Diploma required. Bachelor’s degree preferred or equivalent experience.


Physical Requirements

General Office Demands


Must be authorized to work in the US. Sponsorship is not available for this position.

Join our team!


McKesson is an Equal
Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.


Join us at McKesson!




Apply Here

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