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Data Science Jobs- USA

Mercury Insurance Services, LLC | Claims, Business Analyst – Work from Home | Los Angeles, CA | United States | BigDataKB.com | 2023-01-15

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16/01/2023

Job Location: Los Angeles, CA

Job Detail:

Position Summary:
The primary job function of the Claims Business Analyst is to work with business leaders and the Business Solutions Team to implement business solutions. Viewed as integral to the business in executing any claims decisions that may be impacted by technology.

Essential Job Functions:

Leads creation of in-depth test plans and conducts User Acceptance Testing to ensure that systems meet business requirements. Communicates challenges directly to IT.

Participates in the design of technology solutions based upon business needs. Responsible for innovation in one or more key business functions. Issues and interactions tend to be of medium to high complexity. Serves as a point person for strategic planning. Collaborates with management in one or more business units to align technology solutions with business strategies.

Leads key activities on projects within the Claims Organization. Collects, analyzes, reviews, documents, prepares and communicates business needs within the Claims organization. Responsible for gathering business needs and assisting in the design of solutions through direct interaction with business units and leaders. Runs data queries and conducts data analysis to identify and solve business problems.

Delivers presentations and provides project updates to Sr. Leadership, Claims employees, and partners within the organization. Creates training materials including job aids, process flow, etc.

Manages the Business Solutions Hotline and ensures that Claims users are trained in all claims business systems. Provides hands-on training when necessary to all levels of the organization.

Knowledge and Skills:

Requires ability to serve in support role in working with business leaders.

Requires excellent customer service skills.

-Requires basic understanding of information systems, business processes, the key drivers and measures of success for the business, and the short- and long-term direction of the business and technology.

Requires strong verbal, written, and organizational skills.

Ability to manage conflicting priorities.

Education:
Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field is desired.

Experience:
At least 5 years of relevant claims experience

Or equivalent combination of education and/or experience.

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