Job Location: Chennai, Tiruchirapalli/Trichy, Tamilnadu
About MST Solutions: MST Solutions is the wingman for Salesforce systems innovation for the organizations. One of the fast- growing firms where we are expertized in MULESOFT and Marketing Automation integrations. were a digital transformation firm that specializes in helping our clients transform their customer experience.
Position: Business System Analyst
Experience: 5+ Yrs
Location: Trichy/Chennai
Good to Haves
1. Salesforce Administrator
2. Any Salesforce Consultant
3. PMP
4. Any Business Analyst Certification
5. Any Agile Certification
What you’ll do:
The Business Systems Analyst (BSA) is a critical role in enabling the on/offshore model at MST. The successful candidate will carry projects business and architectural visions to the offshore engineering and QA teams. The BSA will be the primary local authority on which teams can look for and develop thorough understanding of customer processes and business context. He or she will work in lock step with their onshore Business Analyst, Architect, and Scrum Master partners, developing end-to-end business expertise, and actively contributing to requirements gathering, design and solutioning
Roles and Responsibilities:
- Acts as liaison between onshore team (BA, Tech lead, Architect) and the offshore project team.
- Willing to work on flexible hours allowing interface with client, onshore and offshore team.
- Participate in the client sprint planning meeting to develop (a first hand) understanding of the processes and stories.
- Participate in client stand-up and being able to run client stand-up in absence of the onshore team member.
- Develops clear understanding of the project requirements, client processes and client environment, and provide the big picture to the team
- Becomes an expert on end-to-end business processes and then training other Dev and QA team members on business processes
- Building/helping on flow diagrams/training documentation working closely with onshore BA
- Acts as a main point of contact for all the offshore deliverables, managing the team and responsible for reporting status to the project manager.
- Participate/Assist the Agile ceremonies like Sprint Planning, Grooming & Sprint Demo .
- Support prioritization of user stories across multiple business processes and stakeholders along with the onsite coordinators.
- Assist the technical team and QA team to convert the functional requirements into technical requirements and ensure that the sub tasks are created at the right time.
- Participate in architecting the application along with the architects & the developers.
- Stay current on Salesforce.com functionality, best practices, releases, product roadmaps and 3rd party applications available via AppExchange.
- Participate in planning activities like data migration and configuring various reports and dashboards.
- Collaborate with Salesforce admins & developers on complex processes, solutions and on the governor limits in the Salesforce.
- Test the developed functionalities before presenting the demo to the onshore team/customer. Should be able to provide demos to end clients and work with team on the feedback received.
- Overseeing deployment planning (Dev-Ops team will be responsible) and post- production support for new business process and requirements
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