Job Location: Oak Brook, IL
Choose your next journey as Account Administrator-Alternative Operations with Millennium Trust Company and join a culture that empowers and where you can innovate. You will be celebrated, you will be challenged, and you can aspire to inspire. You are more than a colleague here; you are part of a COMMUNITY that goes ABOVE and BEYOND professionally and personally to make a difference.
Don’t meet every single requirement? Here at Millennium, we believe there is NO “PERFECT” candidate and want to encourage applying even if all the requirements listed aren’t met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Millennium Trust is the place for you! We look forward to receiving your application! Check out a video on our Company Culture! Millennium Trust Culture
HOW YOU WILL SOAR:
The Senior Business Analyst is responsible for the preparation, analysis, design, testing and implementation of process improvements, using Agile and Six Sigma methodologies, through collaboration with business partners and scrum team members to create end to end solutions utilizing robotic process automation, intelligence automation, machine learning, and other platforms. The incumbent will facilitate the prioritization of strategic enhancements and business projects, evaluating the impact to each line of business and to the firm jointly in a shared service environment. The incumbent will also work with stakeholders across multiple departments and technology teams to pilot and test resolution plans. The key purpose of this role is to execute on business transformation and process reengineering projects to streamline, automate and standardize business processes.
- Partner with functional business stakeholders, Technology, Product and Project Management partners to execute the implementation of high impact projects that require robotic automation, machine learning, or process reeingeering
- Gather a cross-functional perspective; initiate and lead requirements gathering with appropriate level of collaboration
- Develop and maintain project charters which indicate a primary measure of success with a baseline and target value
- Leverage objective, data-driven Six Sigma tools and methods in all process improvement work
- Develop and deploy control plans and monitor reports which help the business sustain the gains from process improvements
- Execute the design of creative process improvements as part of system implementations
- Lead the creation of workflows, process documentation, and training aids
- Solicit ideas and feedback from impacted departments and represent these areas in discussions with internal/external implementation teams
- Evaluate and test the system throughout the implementation phases
- Conduct on-going analysis and monitoring of processes to ensure that desired outcomes are produced
- Assist with change management efforts throughout the firm including o Creating a strategy to support adoption of the required changes: Assessing change readiness and identifying key stakeholders, Supporting the design, development, and delivery of communication
- Report regularly on progress against established project plans
- Coach others in the practical use of Six Sigma tools and methods
- Other tasks and duties as assigned
IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:
- Bachelor’s Degree in Mathematics, Finance, Computer Science, Statistics, Data Science or related field
- Certifications: SAFe POPM, Six Sigma Black Belt, PMP, CBAP, or other transformation related certification
- 7-10 years of applicable experience
- 5-7 years of experience working on an agile delivery team
- Demonstrated knowledge of process innovation, design, reengineering, and digital transformation with proven success delivering complex, large scale initiatives · Demonstrated experience with process automation, artificial intelligence, or machine learning solutions
- Expertise in agile delivery processes, user story maps, PI Planning (SAFe certification preferred)
- Ability to communicate, collaborate and coordinate across different cross-functional initiatives, and reach a consensus with diverse stakeholders
- Excellent judgement and independent decision-making ability
- Strong organization, communication, attention to detail, time management, and planning skills and the ability to handle multiple competing priorities
- Effective communication to multiple levels of management, both written and verbal
- Proficiency in statistical analysis tool like Minitab or Microsoft Excel Toolpak
- Expertise in use of diagramming tools such as such as Visio, Lucidchart, Miro etc.
- Curiosity and investigative mind towards data, analysis and storytelling
- Master level Microsoft Excel skills including use of Pivot Tables, Vlookups, and multivariable cross-referencing
- Strong Microsoft PowerPoint skills
- Ability to design interactive visual interfaces and dashboards (Tableau, Microsoft Power BI) ·
- Self- starter with strong motivation and people skills
- Sound problem solving and analytical skills including mining big data
- An affinity for accuracy, efficiency, and process improvement
MILLENNIUM TRUST COMPANY is a rapidly growing, leading financial services company offering specialized retirement and institutional services and recently acquired PayFlex, a consumer directed benefits provider, to create a personalized, holistic approach to financial wellness. To that end, we provide a diversified multi-product business with a holistic focus on financial wellness. Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture.
We have been recognized for our tremendous growth on lists, such as Crain’s Fast 50 and Inc. 5000, as well as our dedication to our customer’s wellbeing receiving the 2021 Gallagher Best-In-Class Employer and the 2020 Greater Oak Brook Chamber of Commerce Exceptional Service Award.
Job Type: Full-time
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