Job Location: Mansfield, TX
The Business Intelligence (BI) Manager’s role is to coach, mentor, inspire, and develop a team of DBA’s, Data Analysts, and BI Developers. This includes providing clear expectations, support, training, fostering a learning environment, and partnering with their direct reports to create individual growth plans and yearly goals. The Manager is responsible for establishing, implementing, and maintaining tools and environments. Ensuring data from various systems/sources are readily available for use by the BI team and business users to deliver analytics and promote self-service. The Manager must proactively seek out opportunities to understand the needs of the organization and contribute forward-thinking ideas. Must provide solid (internal) customer service and embrace new technologies. The Manager will establish and maintain strong relationships with Mouser’s Business Managers, IS Managers, Directors, and Executives.
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
- Collaborates with team members and departments within the company to build new BI solutions and help solve business problems using analytics.
- Support, deliver, and explain reporting across the business to inform users of how reports operate, what they are displaying, and what they mean.
- Lead initiatives to aggregate data for visualizations and combine data from multiple sources to identify trends and create meaningful reporting.
- Provide expert consulting on the best way to represent data to get data insights.
- Navigates complex technical and business topics, has strong analytical problem-solving skills, and can be both strategic and detailed oriented.
- Leads and contributes to solution design and implementation.
- Desire and ability to stay current with industry trends, best practices, and tools.
- Evaluates procedures and technologies utilized by the organization and develops standardized, repeatable, and efficient processes for analytics, reporting, data visualizations, and dashboards.
- Ensures tools and servers used by the BI team are maintained and patched in a timely manner.
- Responsible for the overall health and performance of critical and secondary applications.
- Evaluates the data architecture landscape and provide suggestions to scale for growth.
- Ensures the protection of sensitive data assets including personal information and corporate metrics.
- Prioritizes work and tasks for optimal coverage of operational issues including tickets, project work, and incident/on call coverage.
- Available for providing after-hours/weekend/holiday production support when needed.
- Creates an atmosphere of trust and seeks diverse views to encourage improvements and innovation; answering questions and providing direction to less-experienced staff; coaching staff including providing timely meaningful written and verbal feedback.
- Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance.
- Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.
- Customarily and regularly directs the work of two or more full-time employees or their equivalent. Makes suggestions and recommendation for these employees regarding performance, including hiring, transfer, advancement, and termination.
- Manages daily operations to meet department and company objectives.
- Works with minimum supervision and makes independent judgments.
- Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments.
- Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels.
- Extremely confidential and trustworthy.
- Demonstrates knowledge, experience and understanding of critical job function of the team and people management.
- Assists management with development of results oriented strategies.
- Regular attendance at work is an essential part of the job.
- Exhibits strong analytical, problem solving, negotiation, organizational, teaching, and capacity to think outside the box skills.
- Extremely detailed oriented, committed to excellence, willingness to take ownership and risks, and takes unrelenting pride in their work.
- Excellent business acumen and the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes.
- Strong ability to prioritize, communicate clearly, holds a consistent track record of delivery, and a strong passion for a high-quality customer experience.
- Ability to analyze the impact of decisions/changes before execution and clearly describe the impact, business problems or processes to a technical and non-technical audience.
- Outstanding written and verbal communication skills with the ability to work up, down, and across organization levels.
- Strong leadership skills with the ability to influence effectively without being authoritative and balancing between competing priorities while remaining flexible and creative.
- Solid presentation skills and remain highly confident regardless of the level of leadership present.
- Exhibits time management and organizational skills, works with minimum supervision; self-motivated, makes independent decisions, and is detailed and thorough in work habits with the ability to multi-task.
- Experience with analytical / data visualization software, such as Tableau, MicroStrategy, PowerBI.
- In-depth understanding of database concepts and SQL.
- Ability to work in a fast-paced, ever-changing environment.
EDUCATION & EXPERIENCE
- Bachelor’s Degree in Business Administration, Statistics, Computer Science or related field. In lieu of a degree, 3 years as a Sr. Business Intelligence Developer or Analyst or a higher-level position. In addition to the above the following experience is required:
- Internal candidates: Minimum 2 years as a highly performing Mouser Business Intelligence Team Lead/Supervisor or other equivalent management position.
- External candidates: Minimum 3 years as a Business Intelligence supervisor or a higher-level management position.
Equal Opportunity Employer, including disability and veterans.
This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.
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Mouser Electronics endeavors to make its Career page accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (817) 804-3850 or hr@mouser.com. This contact information is for accommodation requests only and cannot be used to apply for positions or to inquire about the status of applications.
Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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