NCR
India
Computer Hardware & Software
About NCR
NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
TITLE : Business Intelligence Analyst, Hospitality
LOCATION : India, Virtual
Think you know NCR? Think again!
We are NCR, a global tech company—and we run the everyday transactions that make your life easier . We’re the world leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With our software, hardware and portfolio of services, we make more than 300 million transactions possible every day.
Not only are we the leader in the markets and technology segments we serve…
We serve the most exciting and dynamic customers in the world – the North American market. And…we put them at the center of everything we do. Our mission in life is to enable our customers to exceed their goals – from customer satisfaction, to revenue growth, to operational excellence, to profit growth – our solutions cover all of these. By continually learning about—and pioneering—how the world interacts and transacts, we’re helping companies not only reach their goals, but also change the way all of us shop, eat, travel, bank and connect. Together, we are shaping the future.
POSITION SUMMARY
Ideal candidate is comfortable to use Tableau, MS Excel, has excellent analytical/logical skills with ability to analyze data, speaks English and is a hard-working person who wants to work in a dynamic surrounding.
This person will be point of contact for Hospitality Business Operations, having constant collaboration with internal stakeholders. Responsibility includes delivering accurate Operational Metrics, trending and monitoring Key Performance Indicators with target limits, regular meetings with clear communication with internal stakeholders and other team members, insight in main business drivers and independency in analytical work.
KEY AREAS OF RESPONSIBILITIES
- Cross-functional collaboration with Business Operations, Deployment, Support, Sales Operations, Finance, Sales and Engineering teams to obtain and develop accurate data for business models and metrics.
- Perform regular monthly forecast report, weekly updates, analyze data on daily basis, hold regular meetings with internal stakeholders, leads the planning cycle for its region.
- Develop scorecards and dashboards for KPI tracking and enable Management to make sound business decisions informed by accurate and reliable information.
- Provide on-going analytics, metrics optimization, ad-hoc reports on request, clarifications to Management in order to support day to day decision making.
- Strong ability to gather, research, document and analyze significant amounts of data to drive decision making
- Gather data via Tableau/local Excel spreadsheets/internal stakeholders.
- Create tables and required views using Excel and Tableau.
- Analyze and derive conclusions, graphically represent them, present them with internal stakeholders.
- Study data trends, seasonality, random effects; identify issues or best practices.
- The main person for the region who knows all operational business drivers.
BASIC QUALIFICATIONS
- Bachelor’s Degree (Faculty of Organizational Sciences, Computer science, Mathematics, Economics, Statistics or similar. Other education background is acceptable if a candidate is able to match the following).
- Ideal candidate is comfortable to use MS Excel, has excellent analytical/logical skills with ability to analyze data, speaks English and is a hard-working person who wants to work in a dynamic surrounding.
- Knowledge of Tableau/Tableau Server and Microsoft Excel is a must.
- Being able to analyze the data is crucial.
- Capable to communicate effectively with stakeholders and leadership team.
- Excellent research, logical & analytical skills, planning and organization skills.
- Demonstrated ability to ‘connect the dots’ – strategic thinker/communicator
- Strong interpersonal and communication skills – ability to interact with all levels
- Able to adjust constructively with change
- Experience with MS Office Suite, especially PPT, excel, etc.
- Excellent written and verbal communication skills; teamwork and collaboration skills
PREFERRED QUALIFICATIONS
Industry experience within Business Strategy/Analysis, internal consulting in high paced, technology-oriented environments
EEO Statement
Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
Integrated into our shared values is NCR’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
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