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Job Location: New York, NY
When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
The Business Insights Analyst role within the Marketing and Data Analytics group will be a key contributor to the Business Solutions team, responsible for driving data management initiatives and analysis of the business to support strategic objectives.
The Business Solutions team is positioned to offer Employer and Employee paid benefits in the small business workplace, with a strategic goal to offer a full suite of insurance products to the underserved and unadvised marketplace.
The team is in search of a strong analyst to serve as the primary expert of client and sales data on the team. This role will focus on making data readily available and consumable in a central data hub. The role will also entail sourcing historical data elements from the vast network of legacy systems into the company’s future-state data architecture. The Analyst will support the team’s ongoing, client-based initiatives, ultimately providing solutions to a wide range of internal stakeholders across the business. Your solutions will be implemented into core, real-time decisions that drive the business (e.g., marketing, training, and prospecting).
Our ideal candidate is proficient in data management with strong analytical capabilities, along with being detail-oriented and adaptable. You’ll use your skills to provide subject matter expertise and complete in-depth data analysis, which contribute to the strategic efforts of the team. The team culture of working collaboratively, cross-functionally, using new technologies combined with the work/life balance are core reasons people enjoy working on the Business Solutions team at New York Life.
Primary Responsibilities:
- Help in iterative development of long-term strategy and operating plan for Business Solutions, supporting strategic decision making through research, modeling, and analysis of key factors that influence and drive the business
- Analyze business data and identify trends that support mission-related analyses, using statistical data techniques such as correlation, linear regression, hypothesis testing, etc.
- Support the development of customer segmentation models, business owner profiles, sales models, campaign analysis and other ad hoc analyses
- Interface with stakeholders to understand business strategies, requirements, and pain points that can be addressed by data solutions
- Support the ongoing development of innovative analytics and a strategic road map to support the business’ desired customer experience
- Utilize cutting edge data analytics tools to independently develop complex queries; Create data visualizations that synthesize trends for senior leaders
- Interact with data modelers to export, transform, and load data elements from existing data sources for use in the creation of new, user-friendly tables in the Data Hub
- Recommend business rules related to combining data across subject matters (product, customer, and agent) and create model ready dataset for consumption by stakeholders
- Oversee data quality and ensure data is properly translated for consumption by end business users
- Execute on various requests by sourcing raw data from multiple databases, tables and systems
- Work independently to prototype new data solutions that support business teams in their ad hoc reporting responsibilities
Qualifications and Skills:
- Bachelor’s degree with a concentration in a quantitative field such as Statistics, Mathematics, Computer Science, Actuarial, or Data Science required
- 3+ years of data analysis experience working with business data initiatives
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Strong Work Ethic – must be results oriented, prioritize work to meet deadlines, and show weekly progress on long-term projects
- Adaptability – has the entrepreneurial spirit to be successful in a dynamic, changing environment and comfortable embracing new technologies
- Well-developed written and oral communication skills with ability to present complex concepts to non-analytical stakeholders
- Proficient in data management including data analytical capability
- Experience with data visualization techniques and tools such as Tableau is a plus
- Strong SQL and Excel skills are required, while VBA, Python, PowerBI are a plus
- Prior experience with Oracle database designs
- Able to troubleshoot problem areas and identify data gaps and issues
- A proactive self-starter with the ability to work independently with limited supervision
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We’re proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.
Job Requisition ID: 87881
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