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Job Location: Chennai
- Domain experience :
- Experience in Indian and international trade Customs compliance process
- Good domain and business knowledge on Ports and shipping line payments for VAS shipments
- Knowledge of Ports and Customs Working Patterns.
- Good understanding of Import and export customs rules and regulations
- Understanding of freight forwarding activities is a good asset
- Gather feature requirements from customers and internal teams
- Work with the Architect and development team to ensure that they understand the specifications.
- Conduct business process modelling and generate applicable scenarios for the technical functionality testing team.
- Forward-thinker who can add value by comparing competitors on usage, feature addition thus being resourceful to ensure solutions are brought to fruition and requirements are bridged correctly
- Quick grasper of various workstreams in the freight forwarding space; in specific to Customs and ability to comprehend appropriate workflows which can later be shared to the development team
- Work with user experience team, product team to create detailed feature specs, iterate prototypes, validate with stakeholders
- Work with the training team to document system scenarios and identify roles impacted to help develop a training plan.
- Work directly with the engineering team throughout the product development lifecycle. Good understanding of agile software development, product engineering and experience in using JIRA for product management, dashboards.
- Participate in workshops/demo/web sessions with the sales and/or with the prospects/customers
- Impart Training/ Overview on Product Modules/ Features
Candidate Profile:
- Experience into Coordination, Analysis or in administration is advantageous.
- Excellent working knowledge in Microsoft Excel spreadsheets and Power Point presentations.
- Having exposure to a CRM tool is an added advantage.
- Demonstrated ability to assist senior management and sales representatives.
- Good team development and leadership skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Current knowledge of industry trends.
- Excellent organizational, administrative, and problem-solving skills
- Strong communication skills both verbal and written.
- Good interpersonal and customer service skills.
- Be highly organized.
- Skilled in creating schedules and tracking data.
Other Details:
- Bachelors/Masters degree
- 7 yrs of experience and 3+ years of Logistics industry experience and Strong functional knowledge of Logistics and Customs clearing and Broker domain knowledge (India)
- Agile product development skills
- Excellent communication skills (both written and spoken English / Presentation/ Documentation)
- Familiarization of agile product development, digital technologies and process automation
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