Job Location: Gurgaon
ABOUT THIS JOB
At Nielsen IQ we autonomously contribute to analysis that resolves specific Client concerns; serves as a liaison between Commercial team, Quality Assurance, Operations, Engineering, & Data Science teams with regards to Internal and External Client Projects. Our statistical research is at the forefront of an industry moving at the speed of light. Analytics team builds highly scalable, technologically advanced tools that help clients take action. This will include a suite of products for both manufacturer and retail clients that drive merchandising success, tools that create the collaboration currency between retailers and manufacturers, on-shelf availability solutions that will ensure customers never abandon a purchase, in-store or online and provide analytics for route to market in emerging markets and also help clients with fine tuning their pricing and promotion strategies.
RESPONSIBILITIES
- The Senior Manager will be responsible for understanding client business and interpreting briefs
- Building relationships with clients and driving business growth by pitching various analytic solutions
- Scoping the project to suit client business needs – thinking of analytical solutions which will answer business questions and working on pitch material
- Leading the commercial negotiations and contract closures with clients
- Identify and design a strategic plan towards the fulfilment of targets (OP) for the assigned set of clients
- He/she will work closely with the delivery and centre of excellence teams responsible for execution and delivery of projects to the clients
- Managing client expectations and ensuring quality deliveries are made to clients by delivery teams
- Managing client relations, retaining clients and driving client satisfaction (CSAT or NPS scores from client would be a key KPI)
A LITTLE BIT ABOUT YOU
You’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. You are self driven and take end to end onus of clients and business targets assigned to you. While you’ve worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big data and you’re ready to influence what’s next.
QUALIFICATIONS
- MBA (desirable) with 7 to 9 years market research experience with either MR agencies, CPG manufacturers, Retailers
- Strong on practical business knowledge and how manufacturers operate
- Must have done client consulting/facing roles
- Must have revenue responsibilities in the past
- Must have done business development in the previous roles
- Excellent data interpretation & problem solving skills
- Effective writing skills
- Strong Client Focus and Proactiveness
- Very Good Influencing and Persuading Skills
- Knowledge of research techniques and methodologies
- Strong presentation skills, Logical thinking, Strong command on excel
- Working knowledge of statistics– working understanding of basic techniques like ANOVA, Sig Testing, Regression
ABOUT NIELSEN We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.
We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com
Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
About NielsenIQ
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
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