Nike
Bangalore
Consumer Products Manufacturing
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.
NIKE is a technology company. From our flagship website and five-star mobile apps to developing products, managing big data and providing leading edge engineering and systems support, our teams at NIKE Global Technology exist to revolutionize the future at the confluence of tech and sport. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.
WHO WE ARE LOOKING FOR
The Telecom Engineer will demonstrate their significant expertise and account management skills in proactively supporting internal clients to ensure timely and successful implementation of telecom service orders and larger projects. Provide customized coordination, project planning, and communication between customers, carriers, engineers, operations, GNOC and internal groups to ensure high levels of customer satisfaction. This Engineer must possess and/or acquire an in-depth knowledge of chosen carrier’s telecom products, systems, and technologies. Knowledge and understanding of licensing compliance rules, retrieval, and experience in interpreting end-user license and product use agreements.
WHAT YOU WILL WORK ON
You will conduct licensing audits, identify and resolve potential compliance issues relating to vendor contract requirements and to information technology asset management (ITAM) policies and procedures. As well as, coordinating with other teams to identify and correct assets anomalies and ensure compliance in the various groups.
This Engineer will perform data collection and analysis of all global technology – hardware throughout the enterprise in order to identify, analyze and recommend changes to hardware purchases, inventories, reporting including decommissioning and asset recovery to mitigated associated risks.
You will also assist with policies and processes throughout the entire lifecycle including requisitions, provisioning, logistics, deployment receipt, identification, categorizations, recording, reporting, and documentation of IT assets to include hardware telephony, mobile, and IoT assets.
Participates in the development for configuring, designing, maintaining and supporting the asset management system (CMDB) for service life-cycle management; ensures appropriate updates are made to the asset management system. Provide management with recommendations for updates to the development of asset standards that include the identification, classification, and control of assets including asset recovery and decommissioning. Perform other duties and responsibilities as assigned.
WHO YOU WILL WORK WITH
This is the Nike matrix: Who they will be managing / reporting to / teams and divisions they will liaise with:
The candidate will not be managing anyone in the foreseeable future. This candidate will report to the Global Director of Asset Management. Primary liaise will be to the remaining Telephony domain teams.
Autonomy: This candidate will be interacting with all teams and divisions of Nike, Inc. (Networking, Finance, AP/AR, Infrastructure, Deskside, GEO’s, etc.. requests can come from anyone or anywhere.
Financial responsibility: Employee will ensure service orders comply with company policy. Employee will validate that all standard and non-standard pricing has been approved before submission. Employee will inform customers of charges associated with supplemental requests and will ensure supplemental charges are added to the service order when applicable.
Internal & external contacts
- External: Carrier Order Management, AEs, Sales Managers & Directors, GMs, NOC front-line employees & managers.
- Internal: Customer decision-maker, administrative and technical personnel. Third-party vendor administrative and technical personnel. NOC front-line employees and managers.
- 10+ years telecommunications industry experience including implementation and milestone management (service order lifecycle management).Basic LAN/WAN Networking skills preferred.
- Strong computer skills; word processing, and excel.
- Professional/accurate/persuasive written and verbal communication and negotiation skills.
- Strong analytical skills and an intuition for business.
- Time management, task prioritization and problem-solving skills required, including organizational abilities that facilitate multiple activity management;
- Strong demonstrated knowledge of; Service provider’s products, services, provisioning processes.
- Service provider processes (RBOC, LEC/PTT, ISP, Global-Regional Carriers)
- General technical knowledge of traditional voice (domestic and International), MPLS, Internet, integrated solutions, and access services. Excellent written and verbal communication skills
- Understanding of core IT network infrastructure and retail back of house infrastructures
- Big data experience
- Knowledge of concepts, practices, and procedures of Asset Management
- ITIL/ITAM or related certification a plus
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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