Job Location: Gainesville, GA
Work Shift/Schedule:
Varies
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
The Reporting Business Analyst is a junior member of the Data and Analytics Team and is responsible for assessing customer analytic needs and developing real-time or near real-time applications reports from the Epic production database using Reporting Workbench, learn and develop custom metrics & RW SQL reports as well as operational dashboards using Radar. This role will have extensive interaction with operational team members, and will be tasked with analysis of business data and analytics requirements, and the transformation of those requirements into analytics solutions.
Minimum Job Qualifications
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Licensure or other certifications: Epic Cogito fundamentals and Cogito Tools Administration certification/accreditation required. (Additional applicable software experience will be considered ). Must be obtained within 12 months of date of hire.
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Educational Requirements: Bachelors Degree Required in Computer Science or related field. In lieu of Bachelors Degree related experience in the field, five (5) years progressively responsible, professional job specific work experience and an equivalent combination of education and training that provides the required knowledge, skills and abilities, combined with demonstrated professional growth and achievement.
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Minimum Experience: A minimum of 6 months experience with various BI and other analytic reporting software applications with strong preference for EPIC Reporting Workbench reports and radar dashboards. Good working knowledge of SQL with the ability to write simple to medium complexity SQL statements. Prior experience providing production level support and/or development in business intelligence (BI) environments.
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Other:
Preferred Job Qualifications
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Preferred Licensure or other certifications:
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Preferred Educational Requirements:
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Preferred Experience:
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Other:
Job Specific and Unique Knowledge, Skills and Abilities
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Good analytical and interpersonal skills; proven ability to work independently or as a team member; good problem solving and troubleshooting skills; ability to understand complex information
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Service-oriented; must be committed to superb customer service
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Good communication (written, verbal and presentation) and people-facing skills, Proven ability to maintain positive peer, customer relationships
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Understanding of the full reporting delivery life cycle, from requirements definition to report development and testing required
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Ability to work with application analysts and business users to gather requirements.
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Must be able to function in dynamic environment subject to changes in schedules and priorities. Responsibilities may require evening and weekend work in response to needs of the systems supported
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Ability to pick up quickly clinical documentation and orders databases, data conversion models, workflows, masterfiles, category lists, synonyms and preference lists
Essential Tasks and Responsibilities
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Maintains a service oriented approach with customers, providing follow up and responding to issues/ concerns in a timely manner. Answer staff and client questions in person, via email and via phone. Provide after-hours on-call support on a scheduled basis. Responsible for ensuring service level agreement adherence.
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Creates standard or custom reports, dashboards, views, etc. summarizing clinical, financial, or operational data for review by executives, managers, physicians and other stakeholders using the Epic Cogito BI tools (Reporting Workbench, Radar, or Slicer Dicer) or Qlik Sense.
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Partners with operational stakeholders to understand current reporting, analytics and data needs/requests and help determine the best approach to meeting those needs.
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Partners with operational stakeholders to develop data requirements/specifications so that the appropriate report or dashboard can be developed to meet the need.
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Partners with operational stakeholders to validate reports, dashboards and analytics to ensure that the data that is being produced is accurate and represents what the end user needs.
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Prepares and maintains key documents and technical specifications for new and existing solutions.
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Works closely with end-users to identify and explain data and reporting discrepancies.
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Monitors incident management queue. Efficiently troubleshoot, resolve, report and close active issues.
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Work on additional assignments as delegated by management.
Physical Demands
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Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
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Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
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Vision: Moderate, Frequently 31-65% of time
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Kneeling/Stooping/Bending: Occasionally 0-30%
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Standing/Walking: Occasionally 0-30%
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Pushing/Pulling: Occasionally 0-30%
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Intensity of Work: Frequently 31-65%
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Job Requires: Reading, Writing, Reasoning, Talking, Fingering, Driving
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
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