Job Location: Hyderabad/Secunderabad
Your responsibilities include but not are limited to:
Provide analytics support to Novartis internal customers (CPOs Regional marketing and sales teams) on various high complexity analytical reports.
Facilitate data enabled decision making for Novartis internal customers by providing and presenting qualitative and quantitative analytics.
Support GBS-GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories.
Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service : NVS performance report (PEC report), Market overview (brand / therapy area), Disease area fact books, Situation analysis (for IPS), New brand launch performance tracker, Institutional performance / KAM dashboards, Country brand performance reports, Brand diagnosis, BDL support, Pricing analysis, Social media monitoring, Weekly BI market monitoring, Rewind meta analysis of existing PMR studies, Portfolio prioritization, Online internal surveys, Customer analysis, Brand asset maximization, Multi-channel marketing analytics, Portfolio Analytics, Others ad-hoc requests
Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
Develop and maintain knowledge repositories that gathers qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc
Support team leaders in recruitment and on-boarding of new associates within the organization. Active participation in various knowledge sharing sessions that enables growth and improves quality of GCO Hyderabad deliverables across the function. Align with all internal functional operating procedures like time tracking, critical metric tracking and reporting, and other internal systems and processes. Comply to all Novartis operating procedures as per legal / IT / HR requirements
Minimum requirements
What you ll bring to the role:
Facilitate data enabled decision making for Novartis internal customers by providing and presenting qualitative and quantitative analytics.
Support GBS-GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories.
Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service : NVS performance report (PEC report), Market overview (brand / therapy area), Disease area fact books, Situation analysis (for IPS), New brand launch performance tracker, Institutional performance / KAM dashboards, Country brand performance reports, Brand diagnosis, BDL support, Pricing analysis, Social media monitoring, Weekly BI market monitoring, Rewind meta analysis of existing PMR studies, Portfolio prioritization, Online internal surveys, Customer analysis, Brand asset maximization, Multi-channel marketing analytics, Portfolio Analytics, Others ad-hoc requests
Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
Develop and maintain knowledge repositories that gathers qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc
Support team leaders in recruitment and on-boarding of new associates within the organization. Active participation in various knowledge sharing sessions that enables growth and improves quality of GCO Hyderabad deliverables across the function. Align with all internal functional operating procedures like time tracking, critical metric tracking and reporting, and other internal systems and processes. Comply to all Novartis operating procedures as per legal / IT / HR requirements
Minimum requirements
What you ll bring to the role:
Business Analytics, Patient Data, Patient Analytics, Symphony Data
Degree level – Graduate / Post Graduate
Experience (3+ years) in business analytics in a market research firm or pharmaceutical company or Pharma KPO
Proficiency in SAS/SQL and US pharma datasets, Qlik, Tableau, Alteryx and DSS experience is good to have
Should have an understanding of Pharmaceutical business including its regulatory environment
Strong analytical thinking with problem solving approach, Should have worked in an international company with exposure to working in cross-cultural environment
Should be customer service oriented, Strong and proactive business results-focus, and consistent track record to provide insights that increase productivity
Degree level – Graduate / Post Graduate
Experience (3+ years) in business analytics in a market research firm or pharmaceutical company or Pharma KPO
Proficiency in SAS/SQL and US pharma datasets, Qlik, Tableau, Alteryx and DSS experience is good to have
Should have an understanding of Pharmaceutical business including its regulatory environment
Strong analytical thinking with problem solving approach, Should have worked in an international company with exposure to working in cross-cultural environment
Should be customer service oriented, Strong and proactive business results-focus, and consistent track record to provide insights that increase productivity
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