Job Location: Portland, OR
Business Operations Analyst Intern, Operational Excellence (Remote)
Summary
The engagement will be a remote, part-time (with a flexible schedule), six-month program starting in October, 2022.
The NWEA Operational Excellence (OpEx) team supports organizational performance through operational planning, continuous improvement, lean six sigma, and CAPA. The OpEx Business Operations Analyst Intern will support our Continuous Improvement program by creating efficiency metrics for teams across the organization. The right intern can engage and communicate with senior leaders and values the relationship between internal performance and service to our partners. We expect the work of this Intern will culminate in an executive presentation of the completed work.
The Intern will be assigned a manager and mentor to guide their experience. This opportunity will provide the Intern the ability to work with Operational and Delivery Managers across disciplines in the company, include leaders in our Content, Sales, Engineering, Professional Learning, and other deliver teams.
Responsibilities
- Gather and document existing data pertaining to desired outputs and outcomes for each team
- Interview leaders and practitioners across all areas of the organization to validate data
- Coordinate with internal specialists to build a visual dashboard
Competencies
- Instill Trust: gain the confidence and trust of others through honesty, integrity, and authenticity
- Communicate Effectively: develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Customer Focus: build strong customer relationships and deliver customer-centric solutions
- Drive Results: consistently achieve results, even under tough circumstances
Skills and Abilities
- Proficiency with Microsoft Office and SharePoint
- Willingness to be persistent with a keen attention to detail
- Excellent interpersonal and communication skills
- Excitement about our company and mission
Education and Experience
- Previous job-related experience in a technology environment a plus
- Previous experience developing performance metrics and KPI’s a plus
- Current student in business, operations management, operational excellence, process engineering or related fields
About Us
NWEA® is a research-based, not-for-profit organization that supports students and educators worldwide by creating assessment solutions that precisely measure growth and proficiency—and provide timely data to help tailor instruction. For more than 40 years, NWEA has developed innovative pre-K–12 assessments, including our flagship interim assessment, MAP® Growth™; our progress monitoring and skills mastery tool, MAP® Skills™; and our reading fluency and comprehension assessment, MAP® Reading Fluency™. Educators trust our professional learning offerings to accelerate student learning and our research to support assessment validity and data interpretation. More than 11 million students in 146 countries use our solutions to support their learning and growth each year.
NWEA strives to make diversity, equity, inclusion, and accessibility (DEIA) practices the center of our work. Our organization’s mission, Partnering to Help All Kids Learn, is the foundation for our DEIA commitment as we work to reflect, value, and support the educators, students, colleagues, and communities we serve. We seek to empower and engage all stakeholders in the research, services, solutions, and products we provide, our organizational culture, and the partnerships we establish with schools, districts, states, and countries.
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