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Job Location: Bhagya Nagar
Job Detail:
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.(sm)
Primary Responsibilities
- This position will work closely with the senior managements to help drive reporting strategies for Commercial Operations businesses
- Focus on the continued development, maintenance, and support of the Program Performance Review
- Focus on the evolution of integrated metrics reporting, including coordinating with the key stakeholders and leadership teams
- Focus on identifying and solving reporting issues/gaps/needs for Commercial Operations businesses
- Focus on identifying efficiencies for business reporting and possible automations
- Developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions
- Performing and documenting data analysis, data validation, and data mapping/design
- Reviewing and improving existing systems and collaborating with teams to integrate new systems
- Become expert at the Data visualization Tools like Power BI, Tableau etc. to assist developers/team members/client management on current products and new initiatives
- Creating tools to store data within the organization. Maintain and enhance the team SharePoint site
- Regular and dynamic business reporting initiatives
- Collaborate with Business, Business Partners, Architects and Process Leads to elaborate on the requirements
- Understands how the MIS solution supports the Business Process End2End. Has process and business landscape expertise in Healthcare
- Analyze main business processes and requirements and translate into business reporting solutions
- Maintain reporting backlogs with user stories to cover development effort for the upcoming sprints
- Develop user reports/dashboards (both functional and system operational requirements) and work with client/stakeholders on elaboration and ambiguity resolution
- Ongoing validation of deliverables against requirements
- Flexibly respond to shifting business needs and priorities
- Prior to UAT validates that solution meets business requirements
- Train key users and ensure availability of training and support materials
- Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results. Creates formal networks involving coordination among global work groups
- Analyzes business requirements and creates process dashboards
- Participates in client/ external interactions on MIS reporting matters
- Understands the client/stakeholder’s projects, confirms the feasibility of the automation for the processes in scope, and defines the stages needed to develop automation
- Understand the client/stakeholder’s requirement by studying the business process and SOP documents
- Prepares flow charts and systems diagrams to assist in problem analysis
- Evaluate processes and provide recommendations for automation enhancements
- Support full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training and Post implementation support
- Identify tasks with automation potential together with production teams and customers and implement automation with RPA and other applicable technologies
- Participate in interactions with customers/stakeholders as a subject matter expert
- Collecting, analyzing, and interpreting information in a logical and coherent manner
- Preparing business cases, feasibility studies, Functional specifications, and requirements statements
- Process Mapping and Documentation / Liaise with relevant stakeholders to review possible improvements to processes and procedures
- Ensure that the relevant groups are fully briefed with respect to requirements relating to support and change management
- Understand business requirements, document them in standard formats, obtain business user approval and work them seamlessly into the existing framework
- Plan and responsible for quality testing including unit, integrity, and user acceptance
- Able to complete assignment with minimal direction (self-starter)
- Maintains excellent verbal and written communication skills and the ability to interact with customers/stakeholders and Leadership team
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications
- Graduate degree or equivalent experience
- Some knowledge/exposure to PowerBI, SSRS, SSIS
- Good understanding of VBA to build and maintain macros/automations of excel based reports and applications
- Extensive skills on MS Excel and well versed in functions like (VLOOKUP, IF, AND, CONCATENATE, COUNTIFS, RANK, SUMIFS, TODAY etc.)
- Outstanding skills in MS PowerPoint, able to create exceptional presentations while Integrating MS office charts data etc. in PowerPoint presentation
- Ability to be responsible for handling active role in data analysis and interpretation. Identifying, analyzing and interpret trends or patterns in complex data sets
- Excellent analytical and problem-solving skills, including a thorough understanding of how to interpret customer business needs and translate them into clear business requirements and our capabilities
- Excellent communication skills
- Self-starter who works well both independently and with cross-functional teams, is detail oriented, an excellent communicator, and has the ability to work well with all levels of the organization
Preferred Qualifications
- Experience in SQL/MS Access
- Experience with Tableau Desktop and able to work with large data sets, analyzing data, extracting relevant information, and produce user-friendly reports and dashboards in Tableau for users
Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
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