Job Location: Eden Prairie, MN
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.(sm)
The job will include activities supporting projects related to EMR and PM solutions and working with teams across diverse locations, backgrounds, and disciplines. The Senior Business Analyst works on complex projects related to 3rd party electronic medical record (EMR) and practice management (PM) products and analytical solutions. They collaborate with multiple business stakeholders to understand functional requirement needs, identify current and future state business processes, assist the business stakeholders in uncovering areas for improvement, and consult with leadership to envision future business capabilities related to 3rd party EMR and PM products and analytical solutions. They perform duties independently and with minimal supervision. This position has high visibility to leadership and business partners through direct interaction and reporting.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Consults with stakeholders and users on complex projects to identify current business procedures and clarify project objectives
- Actively creates a collaborative environment and influences people to move toward a common goal
- Builds strong working relationships with other team members, vendors, and customers
- Conducts meetings and presentations to communicate information effectively and in the appropriate form to customers, business users and technical staff
- Provides analysis of business challenges and applies problem solving skills to meet business needs
- Interacts with customers to define information for solution needs and asks the right questions to surface essential requirements information
- Provides customer service by facilitating “testable” requirements gathering sessions and facilitating the UAT testing process with key stakeholders
- Evaluates reporting solution output for accuracy, as well as policies and procedures for quality
- Reviews new or modified reporting solution functionality, including documentation and specifications, to determine if the final solution(s) will perform according to user request and conform to guidelines
- Recommends improvements or corrections to the development team and appropriately escalates functional, quality, and other project issues
- Monitors and tracks multiple projects and the associated tasks simultaneously and cope with rapidly changing information and circumstances
- Creates project documentation which may include Business Requirements Documents, AS-IS and TO-BE Process Flow and Data Flow diagrams, Solution Design Specifications, Test Plans, and Test Cases
- Assists with project management activities as needed such as scheduling and facilitating discussions, capturing meeting minutes, and maintaining momentum to ensure project success
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s Degree in healthcare administration or related field, or equivalent experience
- 5+ years of work experience in healthcare business analysis
- 2+ years of experience working with EHR and Practice Management systems, preferably EPIC, Athena, and eCW products
- Proven experience working in a matrixed environment across internal development teams, executive stakeholders, and external third-party vendors
- Advanced proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Visio
- Proven ability to map business process, gather requirements, and formulate concise requirements documentation
- Up to 25% travel may be required
- Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Preferred Qualifications:
- Excellent verbal and written communication skills
- Excellent presentation skills
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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