Optum | Senior Business Process Analyst – , TG | Bhagya Nagar | Bharat | BigDataKB.com | 22 Oct 2022

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Job Location: Bhagya Nagar

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry thats improving the lives of millions. Here, innovation isnt about another gadget, its about making health care data available wherever and whenever people need it, safely and reliably. Theres no room for error. Join us and start doing your lifes best work.(sm)

Primary Responsibilities:

  • Assess technology opportunities:
    • Translate ideas into solutions
    • Collaborate with operational teams to obtain and interpret requirements
    • Conduct process design/mapping
    • Partner with relevant stakeholders to establish project deliverables, dependencies, and success criteria
  • Oversee Project Plans:
    • Develop, document and implement project plans
    • Manage communication among all applicable stakeholders and technology development team
    • Resolve conflicts among project participants
    • Distribute project reports/documentation in an easily understand and timely manner
    • Establish feedback loops to monitor ongoing progress
    • Present and report out technology initiatives to various leadership
    • Lead project implementation with minimal guidance
  • Implement Risk Management:
    • Identify potential risks/issues then recommend solutions/contingency plans
    • Communicate and implement risk management plans
    • Ensure resolution of identified and assigned risks
    • Develop/monitor/maintain applicable risk/issue logs
    • Ensure controls are established
  • Deliver Benefits:
    • Estimate and obtain potential benefits, costs, and resource requirements
    • Conduct time studies to ascertain efficiency improvements
    • Obtain approvals/signoffs in order to facilitate solution implementation
    • Ensure benefit tracking/reporting are operationalized
  • Conduct Testing:
    • Create user acceptance testing templates
    • Document and communicate outcomes with operational stakeholders
    • Resolve defects before deployment
  • Work in Agile Methodology:
    • Operate as part of a Scrum team
    • Participating in Agile activities including creating and refining/defining user stories with clear descriptions and acceptance criteria
    • Attend and engage in daily stand-up calls
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Graduate or Masters – Any discipline
  • 3+ years of Inventory management experience leading cross-functional teams within Govt Appeals
  • Demonstrate understanding of:
    • Project management principles and methodologies
    • Government Programs strategic objectives
    • Upstream and downstream impacts to business partners
    • Relevant regulations and operational systems (DDE, ATS, ETS, Macess, COSMOS, NICE, FACETS, etc.)

Preferred Qualifications:

  • Six Sigma experience, Black Belt or Green Belt
  • Agile or Design Thinking training and experience
  • Experience with RPA (robotic process automation), ML (machine learning), and/or Macros technologies
  • Excellent interpersonal skills and the ability to influence all stakeholders and interested parties to negotiate consensus around project goals
  • Excellent verbal and written communication and presentation skills with the ability to form meaningful relationships with teammates and stakeholders
  • Strong time-management skills; ability to balance projects of varying complexity simultaneously

Careers with Optum. Heres the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the worlds large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your lifes best work.(sm)




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