Job Location: Eden Prairie, MN
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.(sm)
Optum State Government Solutions implements and operates a range of business services supporting State Governments. Client engagements include multiple Optum services that are internally provided by different teams and delivered in a matrix environment. The Business Lead role is designed to ensure alignment of the overall solution with the State client’s requirements and goals, using the Implementation team and Optum State Government resources.
The role will transition to on-going operational management of the implemented services after the go-live date. The role will also foster, and support business development activities related to enhancements or additional scope. This individual will have strong executive presence and be able to clearly discuss and communicate product value and benefits to customers, prospects, and internal and external partners.
The ideal candidate has experience as a delivery professional managing relationships with State or Federal government executives in both implementation and on-going operations phases of large government health services contracts. This candidate will be an established leader with operational credibility and experience in the areas of implementing business service operations and Medicaid Management Information Systems (MMIS) or Enterprise Data Warehousing (EDW), and leading efforts that bring best possible solutions to the marketplace.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Establish and implement appropriate team structure to complete program implementation
- Establish and maintain positive relationships with the client’s executive leadership
- Establish and maintain positive relationships with various Optum and UnitedHealthcare delivery teams
- Establish and manage the JAD process, driving alignment on requirements and functionality
- Solicit, review, analyze, and create business requirements
- Developing Business Requirements and upkeeping requirement documentation
- Deliver results with efficiency, quality, and customer value; measure and report result to the client and to Optum stakeholders
- Engage client and Optum stakeholders to manage risks and timely resolution of issues
- Ensure in scope deployments are completed on time and per contract requirements
- Ensure operational services are delivered with quality and within KPI and SLA requirements
- Prioritize multiple demands and ideas based on available resources and client commitments
- Support decisions and act quickly and effectively to sustain progress
- Navigate and influence multiple cross-functional teams (both clients, Optum and United Healthcare) in a complex work environment
- Foster and support business development opportunities while engaged with the client
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s degree or equivalent experience
- 3+ years of demonstrated experience in soliciting, reviewing, analyzing, and writing function and non-functional business requirements
- 3+ years of experience performing and leading requirements gathering and validation
- 1+ years of demonstrated experience in the Healthcare industry with claims, provider, or member data
- 1+ years of experience managing project controls including issues, risks, requirements, scope, schedules
- Experience maintaining visibility on day-to-day activities with project teams and ensuring sufficient facetime with key executive stakeholders
- Experience with data warehousing projects
- Experience with SDLC
- Experience with Medicaid data
- Experience engaging in government RFP responses and SOW activities
- Experience in the healthcare operational services industry
- Demonstrated experience partnering with stakeholders (client and internal) to ensure the proper strategy, plan, alignment, integration, and visibility
- Demonstrate and apply knowledge of technology industry trends and tools
- Demonstrate and apply understanding of applicable regulations (e.g., HIPAA, SOX) and UHG policies/standards (e.g., RSA, security)
- Understanding of Federal/CMS/State regulations, requirements, and processes
- Willingness and ability to meet with state client and conduct requirements sessions in HST (Hawaii) time zone
- Willingness and ability to travel as required up to 50%
Preferred Qualifications:
- Advanced industry degrees or MBA
- Experience serving as a consultant to government clients
- Experience with data warehousing projects
- Experience with SDLC
- Experience with Medicaid data
- Experience with data warehousing projects
- Experience with SDLC
- Experience with Medicaid data
- Ability to balance strategic thinking with the urgency to drive work forward
- Ability to manage self in addition to managing others work tasks and priorities
- Highly skilled in communications (both verbal and written), negotiation, and conflict management
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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