Job Location: San Diego, CA
The Job
OwnBackup is one of the fastest growing global SaaS companies. With nearly 5,000 customers, we are ranked on the Forbes Cloud 100 as one of the world’s top private cloud companies and have raised over $500 million in funding from AIkeon Capital, B Capital Group, BlackRock Private Equity Partners, Insight Partners and others.
We are looking for an experienced Business Analyst with experience in technical projects and programs with the ability to gather and interpret business and technical requirements to impact operational and application changes that will affect IT and business operations. The Business Analyst is responsible for partnering cross-functionally in gathering, understanding and interpreting business requirements for enterprise-wide process and/or technology changes.
Your Day-to-Day Role
- Perform analysis of business requirements and recommend process or technology solutions to internal stakeholders
- Work closely with functional leaders and technical teams to ensure that requirements are clear and complete
- Recommend and drive alternative technical solutions and explore the adaptation of policies, procedures, standards, techniques, materials, and equipment to meet specific cross-functional stakeholder needs and provide the best practice technology solution
- Host requirements gathering sessions, identify and outline comprehensive acceptance criteria to ensure all end-use requirements are fulfilled; Ability to write and groom user stories is a plus
- Work with various data groups to understand cross-functional data requirements and encourage data driven decision making in the delivery of business solutions (process and/or technology)
- Perform ad-hoc analysis to support ongoing strategic and tactical business initiatives
- Create technical documentation and evaluate existing documentation for accuracy; Create and maintain business process flows and wireframes
Your Work Experience
- Strong understanding of business operations and process flow
- Strong verbal and written communication skills
- Expert level in process and workflow diagramming utilizing tools such as Lucid Charts
- 5+ years of experience in a comparable role; Salesforce experience preferred
- Salesforce Certified Administrator certification desired
- Experience working in an agile environment strongly preferred
- Experience with tool such as Jira, Tableau or Power BI is a plus
- Looking for a confident go-getter, comfortable with investigation of requirements leading discussions with all levels of the organization
- Strong desire for technical curiosity is a must
Important Details
This is a full-time position. The ideal candidate will work out of our San Diego, CA office to maximize collaboration and interaction with the business.
OwnBackup is dedicated to creating an environment where employees thrive. It’s why we provide every employee with unlimited PTO, generous medical benefits, and a 401(k) savings plan with a 4% employer match. We also offer catered lunches in the office five days a week.
New employees also have the opportunity to attend our award-winning new hire bootcamp, which customizes the onboarding experience by role, provides new employees with invaluable hands-on training within their first few weeks at the company, and gives employees the chance to meet their new colleagues.
Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. OwnBackup is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.
A Bit About Us
OwnBackup is a leading SaaS data protection platform for some of the largest SaaS ecosystems in the world, including Salesforce, Microsoft Dynamics 365, and ServiceNow. Through capabilities like data security, backup and recovery, archiving, and sandbox seeding, OwnBackup empowers thousands of organizations worldwide to manage and protect the mission-critical data that drives their business.
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