Job Posting End Date:

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The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release, production start and series production. Coordinate analysis of products in response to customer complaints, initiating rapid corrective measures and the establishment of permanent corrective actions to improve processes, service and products.

Smarter Together

• Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing.

• Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication.

• As OneSensata , we are working together to make things work together

NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type “FIND JOBS” in the Workday search bar.

Kwalee is one of the world’s leading multiplatform game publishers and developers, with well over 750 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Traffic Cop 3D and Makeover Studio 3D. Alongside this, we also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope and Die by the Blade.

With a team of talented people collaborating daily between our studios in Leamington Spa, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, the Philippines and many more places, we have a truly global team making games for a global audience. And it’s paying off: Kwalee games have been downloaded in every country on earth! If you think you’re a good fit for one of our remote vacancies, we want to hear from you wherever you are based.

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters for many years, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts. Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle. Could your idea be the next global hit?

What’s the job?

As a Games Optimisation Analyst you will be responsible for optimising in-game features and design, utilising A-B testing and multivariate testing of in-game components.

What you will be doing

• Investigate how millions of players interact with Kwalee games.
• Perform statistical analysis to quantify the relationships between game elements and player engagement.
• Design experiments which extract the most valuable information in the shortest time.
• Develop testing plans which reveal complex interactions between game elements.
• Collaborate with the design team to come up with the most effective tests.
• Regularly communicate results with development, management and data science teams.

How you will be doing this

• You’ll be part of an agile, multidisciplinary and creative team and work closely with them to ensure the best results.
• You’ll think creatively and be motivated by challenges and constantly striving for the best.
• You’ll work with cutting edge technology, if you need software or hardware to get the job done efficiently, you will get it. We even have a robot!

Team

Our talented team is our signature. We have a highly creative atmosphere with more than 200 staff where you’ll have the opportunity to contribute daily to important decisions. You’ll work within an extremely experienced, passionate and diverse team, including David Darling and the creator of the Micro Machines video games.

Skills and requirements

• A degree in a numerically focussed degree discipline such as, Maths, Physics, Economics, Chemistry, Engineering, Biological Sciences
• A record of outstanding problem solving ability in a commercial or academic setting
• Experience using Python for data analysis and visualisation.
• An excellent knowledge of statistical testing and experiment design.
• Experience manipulating data in SQL and/or NoSQL databases.

We offer

• We want everyone involved in our games to share our success, that’s why we have a generous team profit sharing scheme from day 1 of employment
• In addition to a competitive salary we also offer private medical cover and life assurance
• Creative Wednesdays! (Design and make your own games every Wednesday)
• 20 days of paid holidays plus bank holidays
• Hybrid model available depending on the department and the role
• Relocation support available
• Great work-life balance with flexible working hours
• Quarterly team building dayswork hard, play hard!
• Monthly employee awards
• Free snacks, fruit and drinks

Our philosophy

We firmly believe in creativity and innovation and that a fundamental requirement for a successful and happy company is having the right mix of individuals. With the right people in the right environment anything and everything is possible.

Kwalee makes games to bring people, their stories, and their interests together. As an employer, we’re dedicated to making sure that everyone can thrive within our team by welcoming and supporting people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances. With the inclusion of diverse voices in our teams, we bring plenty to the table that’s fresh, fun and exciting; it makes for a better environment and helps us to create better games for everyone! This is how we move forward as a company – because these voices are the difference that make all the difference.

The Applications Development Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements
• Identify and analyze issues, make recommendations, and implement solutions
• Utilize knowledge of business processes, system processes, and industry standards to solve complex issues
• Analyze information and make evaluative judgements to recommend solutions and improvements
• Conduct testing and debugging, utilize script tools, and write basic code for design specifications
• Assess applicability of similar experiences and evaluate options under circumstances not covered by procedures
• Develop working knowledge of Citi’s information systems, procedures, standards, client server application development, network operations, database administration, systems administration, data center operations, and PC-based applications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in programming/debugging used in business applications
• Working knowledge of industry practice and standards
• Comprehensive knowledge of specific business area for application development
• Working knowledge of program languages
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the “EEO is the Law” poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

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