Job Title: Data Science Platform Support Analyst

Location: Pune

About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

If you would like some flexibility, then please discuss this with the hiring manager.

Introduction:

This role will support the DSP Equities Analytics systems including the Data Science Platform (DSP), Barx TCA, and next-gen portfolio analytics tools for pre-trade and real-time monitoring. Responsibilities include client/trader support, infrastructure and application (batch) support, as well as Change/Incident/Problem management. The role is located in Pune, IA and the candidate will interact with Traders/Clients, Product Management, Developers, and the Electronic Trading Support teams.

What will you be doing?

• Provide strong leadership within the Data Science Support team
• Provide direct support for DSP batch, releases, and supporting research platforms.
• Proactively monitor, troubleshoot and resolve production incidents.
• Provide direct involvement on Business Continuity testing and application resilience
• Work in a collaborative environment managing releases, project implementations as well as develop new strategies and procedures to increase efficiency and enhance troubleshooting methods.
• Coordinate between the DSP business, application development, and multiple infrastructure teams to build and deploy leading edge technology systems.
• Drive process improvements, enhance application monitoring, and automate repetitive processes
• Experienced in Problem, Incident, and Change Management policies and procedures

What we’re looking for:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent work experience.
• Strong experience with UNIX, SQL
• Hands on experience with ITILIncident, Change, and Problem management
• Working knowledge command line or scripting (BASH/Python)
• Experience with scheduling tools

Skills that will help you in the role:

• Fundamental knowledge of the Equities markets / Financial Markets
• Strong troubleshooting capability, analytical skills; ability to work under pressure and juggle multiple priorities
• Hadoop/Cloudera ecosystem, Oracle, Kx/KDB
• Working knowledge of JIRA, Confluence, ServiceNow
• Strong communication, organization skills, and attention to detail
• Independent, self motivated, self-starter; demonstrates follow through and ownership of issues

Where will you be working?

• Pune

Be More at Barclays

At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

Job Overview:

• Obtains raw data from operational staff and conducts timely data back entry of study related data into data acquisition database. (50%)
• Drafts data tables from manually collected data and verifies data for accuracy.
• Conducts timely and accurate quality control for study related data. (20%)
• Supports Account Set up Associates and QC reviewers.
• Recognizes deviations from normal or expected outcomes based on known reference standards and makes recommendations to supervisor. Carries out decisions independently as pre-determined appropriate.
• Works under occasional supervision.
• Performs other related duties as assigned

Education/Qualifications:

Recommended:

• Associate degree Level of Laboratory or Animal Technician or Medical Nurse or equivalent required.
• Experience may be substituted for educational requirements

Experience:

Minimum Required:

• 0 -2 Years of experience in the job discipline
• 0-2 Years of experience in other professional roles
• No other required work-related experience if you meet the educational requirements

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

General Job Purpose:

The Billing Coordinator position is responsible for processing billing information within the appropriate software efficiently and accurately on a consistent basis to maximizing accounts receivable collections for clients. The position is additionally responsible for the coordination and oversight of data received by outside vendors, such as the India outsource. The position supports the company’s overall Operations and Client Services by efficiently and effectively providing and reviewing account data needed for the Revenue Cycle process and delivering results.

The identification of Duties and Responsibilities does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position.

Duties & Responsibilities:

• Strong customer service skills; answering client calls; prompt return and follow up to all interactions; prompt response to requests for information, both internally and externally  Prepares charges for off shore operations and answers and resolves questions.
• Complete chargers and/or resolve charge and payment inquires for off-shore vendors.
• Prepares, assigns and reconciles batches; provides ongoing communication and reviews discrepancy process.
• Reviews source codes; tallies Hash totals.
• Maps ICD nine, CPT and modifiers as needed.
• Creates claim edit report for charge entries.
• Reconciles imputed payment postings and balances batch report.
• Prep charges for IHS, indicate any modifiers needed on CPT codes, notate the codes for any hand written DX, procedure, etc., return any charges to the Doctors office that require clarification
• Complete batch once IHS enters by validating, verifying, clarifying/correcting any questions they may have had and closing the batch.
• Import or enter Charges and post payments for Clients not placed with IHS.
• Work claim rejections for clients not with IHS and oversee the claim rejections worked by IHS for the clients placed with them making any corrections or taking any actions needed.
• Spot audit charge and payment batches completed by IHS to ensure all information is being entered accurately.
• Complies and enforces all policies and procedures related to the position, the department and the company
• Achieve goals set forth by supervisor regarding error-free work, transactions, processes and compliance requirements  Other duties as assigned

Experience/Training/Education:

• High School Diploma or GED
• 1-3 years of experience in same/related field

Knowledge/Skills/Abilities:

Technical: Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel. Preferred experience with various billing systems, such as NextGen, Pro and Allscripts.

Personal: Strong written, oral, and interpersonal communication skills; Ability to present ideas in business-friendly and user-friendly language; Highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment.

Communication: Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from employees and clients. Ability to speak clearly and to make effective and persuasive arguments and presentations.

Math & Reasoning:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to use critical thinking skills to apply principles of logic and analytical thinking to practical problems.

Physical and Environmental Elements:

This is primarily a sedentary office classification and employees work in an office with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Clear speaking voice is necessary, as well as finger dexterity to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator, and to operate standard office equipment. The position occasionally bends, stoops, reaches, pushes and pulls drawers to retrieve and file information and lifts and carries reports and records that typically weigh less than 20 pounds

First Data is contractually obligated to provide VisionPLUS Application Support for a premium client hence the need for this position of
Software Development EngineeringProfessional Fiserv is responsible for VisionPLUS Application Incident Management and Production Support,
VisionPLUS Application Performance tuning to support volume growth, VisionPLUS Application Scheme Compliance and VisionPLUS Application Development work.