We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

The primary purpose of this role is to manage and track the productivity of the account team and to ensure the health of the client’s Accounts Receivable. The position supports the company’s overall Operations and Client Services by efficiently and effectively providing management, oversight and assurance that clients’ cash collections and AR is in good standing and communication with client is timely and proactive. In order to provide the appropriate level of RCM management for the company and our clients, the RCM Manager must be well-versed in the details of all levels and functions within the full scope Revenue Cycle.

Responsibilities:

• Exhibits exceptional customer service skills; answering client calls; prompt return and follow up to all interactions; prompt response to requests for information, both internally and externally
• Initiates and maintains direct contact with CHMB clients, engaged in proactive resolution of issues and timely response to questions and concerns.
• Clearly documents issues and resolution, as well as documents AR issues/status for client presentation.
• Participates in client workgroups, if needed, to address AR issues.
• Maintains a schedule of client meetings either monthly or quarterly depending on the size and scope of client.
• Professionally interacts with clients and patient to resolve questions and concerns.
• Delivers timely required reports to the Director of Operations; initiates and communicates the resolution of issues, such as payor denial trends, collections accounts, inaccurate or incorrect charges, vendor input and implementation.
• Identifies and provides timely resolution of process issues
• Track clients’ AR productivity (charge, payments, collections, adjustments) on a daily, weekly and/or monthly basis; as needed to ensure the client and company expectations are met
• Provide training and mentoring to staff; ensure standard operating procedures (SOP) are followed and improvements occur
• Stay current with company’s policies and procedures regarding AR activity such as, reviewing month end reports to guarantee the AR is below 20% over 90 days, identifying trends
• Analyze reports to determine when, how and why decrease in clients’ AR; includes denials, unbilled, credit issues; holds; communicate with client and staff to resolve
• Review work performed by outside vendors for accuracy and production
• Hires, retains mentors and manages staff to achieve organizational goals.
• Meets regularly with staff; in-person and as a group to confirm the status of client accounts, effectively prioritize AR activities for staff holding them accountable for work performed.
• Provides support, training and oversight to build and enhance team to meet current and future business needs supporting our clients.
• Analyze and address staff performance, conduct and other problems in a timely and professional manner, offering counseling, correction and discipline as appropriate.
• Performs period reviews to mentor and give constructive feedback to improve performance.
• Handle and manage internal staffing issues regarding daily matters, including but not limited to such items as timekeeping, coverage, workflow, and training.
• Achieve goals set forth by supervisor, CHMB and compliance requirements
• Other duties as assigned

Qualifications:

Academic and professional qualifications:

• College or University degree preferred

Experience:

• 3+ years of experience on Allscripts Practice Management system
• Minimum of 5 years experience working AR.
• Managerial experience along with good communication skills.
• Intermediate to Advanced Excel experience

Knowledge/Skills/Abilities:

Technical: Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel. Can easily learn and adapt to various billing systems, knowledge of EMR’s and interfaces. Preferred experience with various billing systems, such as Allscripts PM and EPIC

Personal: Strong written, oral, and interpersonal communication skills; Ability to present ideas in business-friendly and user-friendly language; Highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment. Strong leadership and ability to delegate and provide direction. Extremely flexible – quickly shifts from/to clients and projects as the needs arise with efficient hand offs to others. Ability to effectively and appropriately manage a remote work force.

Communication: Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from employees and clients. Ability to speak clearly and to make effective and persuasive arguments and presentations.

Math & Reasoning:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to use critical thinking skills to apply principles of logic and analytical thinking to practical problems.

Physical and Environmental Elements:

This is primarily a sedentary office classification and employees work in an office with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Clear speaking voice is necessary, as well as finger dexterity to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator, and to operate standard office equipment. The position occasionally bends, stoops, reaches, pushes and pulls drawers to retrieve and file information and lifts and carries reports and records that typically weigh less than 20 pounds.

Special Requirements:

• Accounting skills preferred

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Job Title: L2 Application Support SREGRT

Location: Pune

About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

If you would like some flexibility then please discuss this with the hiring manager.

Introduction:

This role forms part of the dedicated service layer of Recon RTB structure. It requires experience in providing comprehensive application management for large scale and mission critical applications by adhering to ITIL processes and standards. The candidate should have hands on production support experience and should be able to perform debugging of application / infrastructure. Knowledge of financial markets (with a focus on Recon products/tools and business) and various Investment Banking services, products and offerings to have a meaningful engagement with business stakeholders will be preferred. One of the key aspects would be engaging with Senior RTB and BTB Managers & Stakeholders. Selected candidate will be directly accountable for managing and delivering Application Management services for Recon Business. Candidate will also be required to –

• Represent Recon RTB in various business forums in Pune/Globally.
• Operate as per ITIL discipline and manage large transformation projects for Run The Bank (RTB).

What will you be doing?

• Manage large transformation projects for Run The Bank (RTB) which bring in optimal and efficient operation.
• Innovate with cutting edge Barclays approved technologies and tools to demonstrate efficiency gain by automation.
• Runs transformation and automation for Recon technology.
• Manage & Troubleshoot priority incidents, facilitate blameless port-mortem and ensure effective permanent solution applied.
• Engage with other RTB Managers across the firm, explore existing technological solutions and apply them to their BU wherever possible.
• Works with Build the Bank, GTIS, Run the bank and Operations to identify manual tasks and automate.
• Strong communication and written skillset to engage with various senior IT stakeholders.
• Mentor and coach other team members across team/region.
• Define/develop team operating model and review developments done against target end-state.

What we’re looking for:

• Degree in information system or computer science or any equivalent
• Working knowledge of Reconciliation process and IntelliMatch product is must have skill for the role.
• Knowledge of software programs in any of the technologies like Java, C++, C#, SQL, Python.
• Proven experience in working with structured and/or unstructured databases like Oracle, Mongo DB, MSSQL.
• Proven experience in scripting technologies like Shell, Perl/Python, Java Script, PHP, etc.
• Proven experience in working with Linux/Unix or Windows operating systems
• Knowledge of scheduling tools like Autosys.
• Certified or excellent knowledge of ITIL practices.
• Knowledge of Lean Control process, and various stages of Agile Change life cycle

Skills that will help you in the role:

• Knowledge of or working experience in cloud technologies.
• Familiar with big data platforms like Hadoop, ETL tools like Informatica etc.
• Knowledge of Back office process and systems in a Investment Bank
• Working knowledge of Project management tools
• Preferred to have certified in any of these technologies like AWS or Hadoop or DevOps.
• Communication Skillsrole demands to interact with various key stake holders and senior management for escalations, candidate should strong in verbal and written communication

Where will you be working?

Pune

Be More at Barclays

At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Our Values

Purpose and Values

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Diversity

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Our Benefits

Our customers are unique. The same goes for our colleagues. That’s why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our flexible working options for colleagues. If you have a need for flexibility, then please discuss this with us.

About the role

We are looking for an experienced technologist who can design, build, and scale our platform and core systems that power mission-critical user experiences including customer support, frictionless experiences & personalization.

Uber Engineering is a high-performance culture marked by fearlessness and smart productivity. We are looking for a backend Architect/Software engineer who can help build intelligent systems that help power CO. You should be pumped about building a global transportation marketplace that spans a wide range of citiesvarying from 100,000 to 10 million people in sizewith unique regulatory, technical, and business requirements. Our CO team in Bangalore leads the global charter for Customer Obsession at Uber and is responsible for the global platform.

What You’ll Do

• Technical leadership for cross org and company-wide initiatives
• Serve as a mentor and role model for other engineers all the way up to senior engineers
• Design and execute impactful software projects for the org
• Leadership
• Actively mentor and teach junior engineers and deeply engage with each one and set them up for success.
• Help teams with helping with defining north start, vision, and with direction to create robust solutions that would scale for years to come.
• Influence and impact a best-in-class customer experience in your group and contribute to overall customer experience in your area.
• Lead cross-team efforts that deliver meaningful results across engineering, product, and/or design.

What You’ll Need

• Bachelor’s degree or higher in an engineering field (e.g. Computer Science, Computer Engineering, etc.)
• 
  Expertise. We’re looking for engineers with at least 15+ years of relevant experience building highly-scalable distributed systems. You have advanced knowledge of at least one programming language (Java, Go, C++) and one scripting language (e.g. Python or JavaScript) and at least basic knowledge of the following: MySQL, Redis, Kafka, Node, and React/Flux.
• 
  Fast learner. We’re looking for software engineers who thrive on learning new technologies and don’t believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment.
• 
  Fearlessness. You think a working proof-of-concept is the best way to make a point. You strive on proving that speed and quality are not conflicting; that you can achieve both at the same time.
• 
  Versatility. In addition to having an intimate knowledge of the whole web stack, you understand how all the pieces fit together (front-end, database, network layer, etc.) and how they impact the performance of your application.
• 
  Strong architecture chops. You know how to build highly scalable, robust, and fault-tolerant services that support our unique rate-of-growth requirements. You stay up-to-date with the latest architectural trends.
• 
  Passion. You feel ownership over everything you ship; you’d never call code “released” until you’re confident it’s correct. You pride yourself on efficient monitoring, strong documentation, and proper test coverage.
• 
  A team player. You believe that you can achieve more on a team — that the whole is greater than the sum of its parts. You rely on others’ candid feedback for continuous improvement.
• 
  Design and business acumen. You understand requirements beyond the written word. Whether you’re working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of riders, your attention to detail leads to a delightful user experience.

About the Team

The Customer Obsession (CO) team provides an end-to-end customer engagement platform for all Uber products: Ridesharing, UberEats, Uber for Business, UberHealth, UberFreight. We strive to provide world-class customer support to our end-users: riders, driver-partners, restaurants, eaters, freight carriers, truckers, Uber business partners, and hospitals, by building and integrating a bespoke suite of tools for our Customer Service representatives. While Uber strives to design defect-free products, the physical realities of the environment we operate in such as traffic patterns, delays in food preparation, and credit card fraud introduce unforeseen defects in our products. The Customer Obsession team builds, owns, and operates the software stack used by Uber’s customers, employees, and partners that helps us effectively address these defects both proactively or in response to an issue raised by a customer ultimately resulting in customer delight!

In essence, we build the entire customer support infrastructure for the fastest growing companies in the world. From the moment you access the Support Center in the app, to when a customer service agent solves your problem, and everything in between; our team provides all engineering for a magical support experience. Do you know how you can access your rider rating now? That was us. The driver took a poor route and you want to get money back? Hey, we just launched that feature.

Creating engineering solutions for riders and drivers is a rewarding experience because we know we make every ride better by providing a world-class support experience. We look at every facet of the trip and proactively solve your problems before they happen, or we make sure your problem is solved as fast as possible. In addition to ensuring riders and drivers have a perfect Uber trip, we also have a huge impact on Uber’s bottom line. Our product solutions contribute directly to profitability and revenue, helping Uber move toward sustainable growth. Our ambition is to establish customer care as a competitive advantage and market differentiator in our industry.

Our customers include:

• End-users such as Riders, Driver-partners, Eaters, Couriers, Restaurants, Freight carriers, and shippers.
• Uber’s customer service agents, and their managers
• Product owners/managers across various Uber businesses that plan customer support and engagement experiences for their respective products.
• Engineers at Uber create automation workflows, and author actions and widgets for agents to support their LOB.

Uber Engineering is a high-performance culture marked by fearlessness and smart productivity. We are looking for a backend Architect/Software engineer who can help build intelligent systems that help power CO. You should be pumped about building a global transportation marketplace that spans a wide range of cities — varying from 100,000 to 10 million people in size — with unique regulatory, technical, and business requirements. Our CO team in Bangalore leads the global charter for Customer Obsession at Uber and is responsible for the global platform.

Job Description Summary

This is a critical position in a globally distributed organization, presents a unique opportunity to develop products that define healthcare solutions globally. In this role you’ll be responsible for designing, developing & testing software developed by the Performance Intelligence Analytics team

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

In this role, you will:

• Identify the scope of the work, provide initial estimate and justify the estimate with facts

• Demonstrate the understanding of Agile software development lifecycle and able to distinguish the core inputs and outputs in each cycle.

• Engage in technical discussions; participate in technical designs and present technical ideas through white boarding

• Execute in a fast pace delivery mode and focus in delivering tasks to meet the product release goal

• Maintain code quality through best practices, unit testing and code quality automation

• Seek and provide feedback on design and development

• Demonstrate the ability to make informed technology choices after due diligence and impact assessment

• Understand whole product, its modules and the interrelationship between them while being an expert in the assigned component or module

• Help in designing interfaces and information exchange between modules

• Articulate the need for scalability and understand the importance of improving quality through testing.

• Be an expert in writing code that meets standards and delivers the desired functionality using the technology selected for the project

• Drive design reviews, define interfaces between code modules, and applies existing technology to designs

• Be an expert in assessing application performance and optimizing/improving it through design and best coding practices

• Be an expert in core data structures as well as algorithms and has the ability to implement them using language of choice

• Be responsible for providing technical leadership and defining, developing, and evolving software in a fast paced and agile development environment using the latest software development technologies and infrastructure

• Provide guidance to a team of 5 to 7 developers with either planning and execution and/or design architecture using agile methodologies such as SCRUM

• Work with Product Line Leaders (PLLs) to understand product requirements & vision

• Write code that meets standards and delivers desired functionality using the technology selected for the project

Education Qualification

• A minimum of 10+ years of professional experience in software development with a Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math)

Desired Characteristics

• Strong Experience with Java, Design Patterns, Spring, Microservices (REST)

• Hands-on experience on Python

• Experience with ContainersDocker/Kubernetes

• Experience working on a public Cloud platformAWS (preferred)/GCP/Azure

• Experience in using ETL/DB/Distributed data processing tools (e.g. Hadoop, Teradata, etc.) is an added advantage

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-LM1

Additional Information

Responsibilities:

Qualifications:

Experience & Education

• BS/ B. Tech/ B.E. in Computer Science or in related engineering field

• E./ M. Tech / MS in Computer Science or in related engineering field

Sutherland is seeking a strategic-thinking and dynamic person to join us. We are a group of driven and energetic individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Role: Support EngineerTaking CAD’s, Tracing them in QGIS, GeoRefining and uploading to Sitebuilder, Overall 3-4 years’ experience

• Support the team: Work to resolve software development or testing or other technology area assigned to create, maintain, support, and implement projects.
• Set the path to success: Work with product owners and business stakeholders to understand product requirements; translate requirements and vision into an executable timeline
• Impact the bottom line: Drive efficiency across teams; support process improvements that develop, sustain, and support activities
• Take the lead: Ensure successful transfer of complex domain knowledge to subject matter experts and team members. Lead in your area of technology whether Application development / testing/ maintenance / support as per the standard processes.
• Keep management updated: Monitor project activities and relay vital information in the form of timely and accurate reports to all project stakeholders
• Impact the bottom line: Constantly learn, enhance skills, and identify opportunities for process improvement leveraging a deep understanding of assigned work; provide feedback and inputs to SMEs, Leads & Managers on identified areas of improvement, opportunities for automation
• Strengthen relationships: Establish and maintain communication with all stakeholders including Client, their customers, team members and leaders; understand needs, resolve issues, and meet expectations
• Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback. Work towards common goal of “One Sutherland Team playing to win”.

Qualifications:

Our most successful candidates will have:

• Academic: BE / BTECH (CSE, IT), B.Sc. (Computers), BCA / MCA Or Other Bachelor / Master’s Degree in Computing / IT preferred
• Taking CAD’s
• Tracing them in QGIS
• GeoRefining and uploading to Sitebuilder
• Overall 3-4 years’ experience