Job Location: Bangalore/Bengaluru
DUTIES AND RESPONSIBILITIES:
- Oversees and maintains optimal function of the organization s internal HR information services systems, including database management, HRIS application support, implementation, customization, development, maintenance, and upgrades to applications, systems, and modules.
- Oversees and maintains internal database files, tables, codes, backup files, integrity, and security.
- Implements, modifies, and upgrades software and applications to meet changing business and technology.
- Provides technical support, troubleshooting, and guidance to People Culture and general organization employees.
- Collaborates with executive leadership and the global People Culture team to identify needed improvements and enhancements to existing information services and databases; recommends and implements solutions.
- Manages permissions, access, personalization, and similar system operations and settings for HRIS users.
- Programs custom functions and documentation such as automated queries, filters, macros, and reports.
- Compiles or assists with acquisition of complex data reports, summaries, and logs requested by senior executives and the People Culture team.
- Interprets complex HR data to extract key insights and build cogent stories.
- Serves as lead representative and liaison between People Culture, Information Services, external vendors, and other stakeholders for HR database design and implementation projects.
- In partnership with Information Services, ensures system compliance with data security and privacy requirements.
- Maintains knowledge of trends and developments in data management and security, HR technology, and HRIS applications.
- Oversees the procurement of appropriate hardware and software to ensure that the organization has high quality, efficient systems.
- Facilitates migration to new HRIS if required.
- Performs other duties as required.
REQUIRED SKILLS/ABILITIES:
- Flexible to work on shifts.
- Data driven, data savvy, understanding of what is happening behind the HRIS interface and interpretation of data.
- Strong verbal and written communication skills.
- Excellent interpersonal and technical support skills.
- Excellent organizational skills and attention to detail.
- Excellent analytical and problem-solving skills.
- Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.
- Proficient with Microsoft Office Suite or related software.
- Ability to keep information confidential.
- Thorough understanding of database construction.
- Thorough understanding of all areas of global HR information systems. Experience with UKG Pro a plus.
TECHNICAL REQUIREMENTS:
- Minimum of 5-7 years of experience in Business Intelligence and Data Modeling
- Thorough understanding of business. Able to help identify key stakeholders and collect requirements.
- At least five years of database management or related experience required with at least one year in a supervisory position.
- Experience in a global role maintaining HRIS is a must.
- Strong knowledge and experience with databases. Experience with programming preferred.
- Experienced data wrangler, including data modeling and KPI modeling. Advanced knowledge of Excel preferred.
- Hands on experience using visualization tools.
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