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Job Location: Dublin, CA
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Department Overview
The team of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E’s electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response. This position is a member of the System Inspection Quality Control team within the Veg Management System Inspections quality group. This new position will report to the SI QC Manager and will lead project, program management and process improvement activities for the work group.
Position Summary
Manages aspects of program implementation and operations. Ensures program is operating effectively. Responsibilities typically include some or most of the following in support of Program Management to ensure attainment of program metrics/objectives.
Managing relationship with and providing direction to vendor(s)
Developing and monitoring budgets and forecasts
Developing, measuring and reporting on success of the program
Authoring and maintaining all program documentation, guidance/governance documents, process maps, training and other key communication material
Partnering with internal stakeholders, vendors and external partners to develop and implement strategies in a timely manner to support program goals. Identifying and maintaining strong working relationships with all strategic programs and partners
Partnering with Regulatory and Compliance staff to ensure compliance with all regulatory requirements and support regulatory activities by supplying information for filings, data requests, and meeting with regulators. Assist in authoring and supporting WMP initiatives.
Identifying stakeholders and communicate within and outside of PG&E
Manage input from external and internal stakeholders and oversee development milestones with transparency; appropriately involve necessary stakeholders for change in processes.
Review all deliverables to assure the updates are complete, meets specific needs, and include documentation necessary to understand any updates.
Utilize the Lean Playbook and other process improvement concepts to improve department and program processes. Lead process improvement initiatives in the team and be the “Lean” change agent.
Developing and/or implementing policies and procedures
Identifying new partners, technologies, and delivery channels
Position location flexible to entire PG&E service territory.
Job Responsibilities
Recognized subject matter expert who represents PG&E in regulatory and/or industry forums on subject of expertise. May manage major cross-functional projects and initiatives
Coaches and mentors less experienced employees
Solves unique and complex problems, anticipating issues and developing innovative solutions
Demonstrates strategic leadership with internal stakeholders to support Company goals.
Leads development of program goals and metrics to meet company goals and objectives. Collaborates across organization to ensure alignment of goals to support program.
Articulate goals and mission to key stakeholder teams to assure development of a deliverables that meets stakeholder needs.
Perform benchmarking for alternative approaches and insights.
Identify improvement needs based on external and internal stakeholder input, measurement and evaluation, and gap analysis.
Responsible for utilizing other departments and teams to meet program goals.
Organize and lead cross-utility project teams to influence utility, regulatory and/or industry decisions.
Leads large statewide energy efficiency programs or efforts on behalf of PG&E to resolve issues and conflicts or to educate other parties.
Develops or provides significant input to PG&E leadership, other utilities with similar programs, industry and/or regulatory decision makers to influence market place and regulatory strategies impacting PG&E and its customers.
Qualifications
Minimum:
Bachelors Degree or equivalent experience
Job-related experience, 10 years
Desired:
Masters Degree in job-related discipline or equivalent experience
Current PMI-Project Management Institute PMP-Project Management Professional certification
Knowledge of project and program management concepts, methods and practices.
Knowledge of process improvement concepts, methods and best practices.
Excellent written and verbal communication and interpersonal skills to develop and deliver presentations to various internal and external audiences.
Influence and negotiation ability, including strong meeting facilitation skills, to effectively prioritize work based on business need and risk assessments.
Analytical problem solving and decision-making ability.
Adaptability to adjust to changing business dynamics and priorities and ability to work across multiple teams from different disciplines and backgrounds.
Excellent customer service skills.
Strong business and financial acumen to develop & propose and/or monitor and manage program budget.
Lean Six Sigma Black Belt, Master Black Belt
Advanced skills in Microsoft Office Suite – WORD, Excel, Teams, Project, Visio, Forms
Experience in Reporting and Visualization tools – Power BI
Prior experience in Electric Operations Compliance Field Inspections
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