Job Location: Chennai
Worked as a SME in E2E software global development implementation projects
Translates business requirements into user stories and Functional Requirement Specifications in accordance with approved IT Architecture.
Provides feedback on the efficiency and effectiveness of the business processes.
Supports Delivery Manager IT BP during the pre LPC phase in evaluating the solution feasibility, solution design and high-level estimation.
Supports the Delivery Manager in validating estimations provided by partners, and timely provision of technical environments.
Develops and provides required user training for the implemented application.
Collaborate with Business, IT Business Partners, Architects and Tech Leads to elaborate on the requirements.
Understands how the IT solution supports the Business Process E2E. Has process and IT landscape expertise on Sector level, BG, Markets or Functions.
Responsible to promote out of the box functionality to the BPE and Business community.
Develop user stories/ wireframes (both functional and system operational requirements), maintain product backlog and work with client on elaboration and ambiguity resolution.
Prior to UAT validates that solution meets business requirements.
Responsible to validate test plan and functional test cases and sign off acceptance of the product
Coaches the Business Analyst and functional consultants including partners.
Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence.
Responsible for Software Quality, Compliance Regulatory aspects of the solution.
Ensure seamless business operations support (third line support) when needed.
Responsible for designing use cases and acceptance criteria.
Drive business process harmonization using industry best practices.
Should be able to look beyond the current scope of work and be able to propose newer IT business propositions to stake holders and also recommend innovations to platform providers.
Responsible to drive UAT and testing of functionality.
Responsible to support Delivery Manager on Regulatory and compliance aspects of the project.
Responsible for development and maintenance of WiKi and KM artifacts.
Technical Knowledge and Skills required:
SAP SD+CS (preference is certified)
Good understanding of integration touch point with other modules
Soft Skills Required:
Good communication and presentation skills
Worked in business/client facing role
Highly driven, energetic, flexible, resourceful ability to multitask
Clarity of thought and vision
Ability to ideate and bring solutions to the table
Adherence to timelines, without sacrificing quality of output
Hands on and detail oriented, with a strong ability to co-ordinate across different Geographies and with different stakeholders
Ability to manage multiple functions at same point of time
Cross domain: clearly articulates problem statements to evolve solutions across domains.
Innovation: is a creative thinker, develops new concepts and solutions across domains.
Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
Work Experience:
15+ years
SAP SD and CS experience of at-least 12+ years
At-least four full end to end implementation experience mandatory
Exposure to all domains in SAP SD and CS Order management, Pricing, Availability, Variant configuration, Credit Management, In house and On site repair process, Replacement warranty, AMC, Service order repair order, Service notification.
Integration between SD/MM/FI/WM/PS, EDI and IDOC
Concepts on S4 Hana, IoT, Cloud solutions
Experience in requirement gathering, fit gap, translating business requirement into high level solutions and detailed functional design.
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