Job Location: Knoxville, TN
Pilot Flying J is the 10th largest privately held company in North America with more than 28,000 team members. As the industry-leading network of travel centers, we have 750+ retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation’s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958, we are proud to be family owned and consider our team members to be part of the family. Our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Pilot Flying J is part of the Pilot Company family of brands that keeps North America’s drivers moving, including E-Z Trip, Mr. Fuel, One9 Fuel Stop, Pride, StaMart and Xpress Fuel.
Do you enjoy designing processes, gathering requirements, developing workflows along with reporting? Are you a project manager at heart in the HR field? Do you like to work on a close knit team? If you answered yes to those questions, Pilot Company wants to speak to you about our HRIS Analyst position! We would like to add an HR Analyst to our team to analyze work process design and flow, improve processes and maximize the return on technological capabilities. In this role, you will also serve as a technical point-of-contact for assigned functional area and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The Analyst, HRIS also supports HRMS upgrades, patches, testing and other technical projects as assigned.
What you will do on this team:
- Analyze current business practices, user needs, and workflow processes to develop and implement solutions based on business requirements.
- Utilizes interpersonal skills when working with various customers and peers to accomplish project goals.
- Performs system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintains HRMS system tables. Documents process and results.
- Provides production support, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
- Generates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data.
- Conducts training, including developing user procedures, guidelines and documentation. Trains clients on new processes/functionality. Trains new system users.
- Maintains awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examines trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increases both HR knowledge and HRIS application/tools knowledge.
- Participates in user group meetings/conferences.
- Bachelor’s degree in human resource management, MIS, computer science or related field, or equivalent work experience
- One year of experience in HRIS (or related IT/technical capacity) preferred
- Proficient with Microsoft Office Suite and advanced Excel skills required
- Knowledge of Infor CloudSuite HCM, GHR and TM highly preferred
Additional Information
- Nation-wide Medical Plan/Dental/Vision
- Employee Fuel Discount
- 401(k) and Flexible
- Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Onsite Gym and Cafeteria
- Weekly Pay
- Team Member Fuel Discount
- All your information will be kept confidential according to EEO guidelines
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