Pitney Bowes
Pune
Computer Hardware & Software
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
- Are passionate about client success.
- Enjoy collaborating with others.
- Strive to exceed expectations.
- Move boldly in the quest for superior and best in market solutions.
Job Description:
Impact
As a Advisory Support Engineer, you will be part of the team that supports the market leading Shipping and Warehouse Management Solution targeting the medium and enterprise sized Pitney Bowes customer base. You will be working closely with highly enthusiastic team and provide the required support for applications and other groups. The candidate is expected to take new challenges and work independently.
The Job
- Work with cross-functional teams to support and understand the business solutions that meets the needs of our customers
- Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable
- Positive attitude with a problem-solving mindset. Collaborate with mentor members of the team and other coworkers
- Ability to work in multiple projects
Qualifications & Skills required
- B.Tech /B.E., BCA, MCA
- Thorough understanding of SDLC agile development environments. Problem solving mindset.
- Superb troubleshooting and analytical abilities with accuracy and attention to detail and the ability to solve problems under pressure and tight deadlines.
- Resolving issues/incidents, including identifying defects, working through integration issues, and driving forward solutions to various application performance.
- Coordinate with various teams and analyze root cause and assist in efficient resolution of all production issues
- Experience with the implementation of process, procedures, and result metrics for the purpose of continuous operational improvement and SLA creation and adherence.
- Demonstrated strong experience working with SQL database, writing complex queries, identifying issues.
- Experience in troubleshooting for web-based applications. Strong code debugging skills.
- Understanding of Object-Oriented programming concepts. Strong error/exception understanding and debugging skills.
- Testing and troubleshooting of APIs.
- Knowledge of base Networking concepts including troubleshoot and debug.
- Experience dealing with incident and problem management
- Excellent verbal and written communication skills.
- This position requires flexibility in working hours. The person will be required to work evenings, weekends and holidays and is subject to being on-call.
- Promptly respond to platform, application, and data process problems in local and remote locations on a 24×7 basis.
- Strong interpersonal skills and “Customer service attitude”. Ability to work well with people / teams and develop and maintain effective working relationships
- Should be ready to work in a 24*7 environment, with rotational shift model.
Preferred Skills:
Experience debugging web-based applications in developer using Angular 4 or 6 or 8, .Net Core, Web API, MVC, and C#. Knowledge of SQL Server, Snowflake, SSIS, SSRS, Power BI, AWS, Postman, Visual Studio for support and troubleshooting purposes. Experience in developing tools in any programming language. ITIL certified.
We will:
- Provide the will: opportunity to grow and develop your career
- Offer an inclusive environment that encourages diverse perspectives and ideas
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization
- Offer comprehensive benefits globally (pbprojectliving.com)
Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.
All interested individuals must apply online.
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