Job Location: San Diego, CA
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm’s/client’s expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firm’s code of ethics and business conduct.
The Global Insights & Analytics Manager is part of a team responsible for supporting the Global Network to extract insights that drive ROI from our global client facing tech stack. We are focused on using our data strategy and tools to:
- Gain an understanding of the client journey and engagement
- Drive insights around the effectiveness of marketing tactics
- Foster adoption to improve the value of our data
- Find opportunities within key accounts to drive relationship development & account growth
Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
High School Diploma
Minimum Years of Experience:
4 year(s)
Preferred Qualifications:
Degree Preferred:
Bachelor Degree
Preferred Knowledge/Skills:
Demonstrates extensive-level success in the following abilities used to successfully identify and address client needs, emphasizing the following:
- Understanding of the insights and analytics capability within Salesforce, CRM Analytics, Datorama, Marketing Cloud, and Adobe Web Platform;
- Designing analytical approaches to understand and communicate sales and marketing behaviors, taking into consideration platform infrastructure and opportunities for improvement;
- Using knowledge of measurement and success techniques;
- Developing and building dashboard templates for use and customization within territories;
- Using analytical skills to measure ways of working and make appropriate recommendations regarding interventions to further drive enablement;
- Understanding of statistical modeling, algorithms, data mining and machine learning algorithms problem solving;
- Confidently experimenting with emerging technologies (e.g. machine learning and AI) to harvest data lakes and inform the development of go to market strategies;
- Demonstrating knowledge and leveraging insights gained through two or more of the following areas to drive decision making and understand sales and marketing behaviors:
- Leveraging machine learning/predictive modeling, natural language processing, statistical analysis, simulation modeling, and graph analysis;
- Demonstrating knowledge of large scale data processing tools;
- Utilizing data analysis workflow using tools as well as data visualization tools;
- Understanding of NoSQL (Graph, Document, Columnar) database models, XML, relational and other database models and associated SQL;
- Understanding of ETL tools and techniques and how to map transformation and flow of data from a source to a target system; Performing in development language environments: e.g. Python, Java, Scala, C++, R, SQL, etc. and applying analytical methods to large and complex datasets leveraging one of those languages; and
- Building and fostering relationships across the business as well as other marketing functions, and navigating complex situations while applying firm policies and procedures to enable compliance across the network.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
For positions in Colorado, visit the following link for information related to Colorado’s Equal Pay for Equal Work Act: https://pwc.to/coloradoifsmanager.
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