Job Location: Kolkata
As an Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Invite and give in the moment feedback in a constructive manner.
- Share and collaborate effectively with others.
- Identify and make suggestions for improvements when problems and/or opportunities arise.
- Handle, manipulate and analyse data and information responsibly.
- Follow risk management and compliance procedures.
- Keep up-to-date with developments in area of specialism.
- Communicate confidently in a clear, concise and articulate manner – verbally and in the materials I produce.
- Build and maintain an internal and external network.
- Seek opportunities to learn about how PwC works as a global network of firms.
- Uphold the firms code of ethics and business conduct.
About the role
PwC is seeking a Junior Support Analyst to join our rapidly growing Technology team. Our Technology function is dedicated to researching, developing, testing, implementing and supporting innovative technology solutions for the wider PwC organisation and its clients and stakeholders.
You ll will be provided with the appropriate training and upskilling from both a technical and professional perspective to enable you to play an active and recognised role in supporting some of the firm s key technology solutions and products.
This is a great opportunity for you to get a solid foundation to your tech career, supported by team members and leadership, but driven by your ambition.
Our Technology practice consists of sub-teams delivering work across the technology stack, such as but not limited to front end web development, complex API based transactions, advanced data and analytics products, AI solutions, advanced RPA and low-code workflow tools.
Requirements
- Exceptionally strong customer service skills and experience
- Previous experience administering, supporting or configuring Workday systems is desirable but not essential.
- Previous experience of working in a Human Capital or Finance role is desirable but not essential.
- A passion for technology and developing your career as a technologist
- Strong logical reasoning, attention to detail and problem-solving skills.
- Degree qualification (preferably STEM subject) or equivalent or demonstrable technology industry experience. (this could have come from work experience eg. internships, placement years etc)
- Good working knowledge of software support & operational processes (ITIL, ISO, etc) desirable but not essential
- As a support function our staff are required to work flexibly (including flexible start and finish times) in line with the requirements of the business
- Commitment to working flexibly, if required, shift patterns & on call will be required.
- Weekends and bank holidays work is required.
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