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Job Location: Bangalore/Bengaluru
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As a Technical project analyst in the Engineering team, you will be administering our Atlassian tools suite like Jira, Confluence
- As part of continuous improvement initiative, you ll help to drive engineering excellence programs such as implementing a common metrics tool to help find data-driven improvement opportunities
- You will be responsible to conceptualize, design and develop dashboards in Jira and to produce visually compelling PowerPoint presentations for consumption by leadership team
- You will be responsible for running queries or scripts that power these dashboards; you will need to be proficient in JQL, SQL and have the ability to independently drive deep-dive data analysis for engineering improvement insights and recommendation
- This is a highly impactful role where the insights provided will directly impact the bottom line of the business.
- You will work extensively with product management teams, technical teams, and help find opportunities to improve engineering process and productivity.
- You should be an expert with analyzing large data sets, enjoys diving deep into data analysis, discovering root causes, and designing long-term solutions.
What Youll Need
- 2 years of experience with Jira and Confluence administration. Certification is preferred
- 3 years of relevant professional work experience in analytics, develop metrics, reports, presentations
- System Administration- Manage/Administer/Enhance Atlassian tools (Jira, Confluence, JIRA service management, Advanced Roadmaps, Jira plugins) hosted in Atlassian cloud
- Configure- Create complex JIRA workflows, configurations, and schemes (screen, field, permission, and notification). Manage integration with other products/services.
- Plugin Management- Responsible for managing existing plugins, evaluating, testing and deploying new plugins to address customer requirements.
- Analytics: Conduct deep-dive data analysis for insights and recommendation. Design and develop metrics, reports, analyses, and dashboards to drive key product and engineering decisions to improve engineering performance and influence engineering strategy
- PowerPoint – Help communicate the operational status to the lead by authoring the presentation on status/actions/strategy
- Experience gathering business requirements, using industry standard business intelligence tools to extract data, formulate metrics and build reports
- Experience using Tableau, advanced SQL and databases in a business environment with large-scale, big data, complex datasets would be an added advantage to this role
- Preferred experience with automating Google Sheets using Python
- Strong understanding of software development life cycle and/or agile development environment with an emphasis on BI practices
Nice to have
- Experience surfacing automated insights using descriptive analytics
- Experience in BI projects converting business needs to data warehousing and reporting solutions
- Both technically deep and business savvy enough to interface with all levels and disciplines within the organization
- Supply chain/logistics experience
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