Job Location: Remote
Join the people helping people.
For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.
If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”
This application is the first step in seizing your moment.
This position develops business and stakeholder requirements for the delivery of payment products for PSCU’s member credit unions and financial institutions. The incumbent will collaborate with members of various groups to identify the business needs and goals, research, elicit, and draft requirements as well as work directly with the Product Owner and Agile team to write and vet out user stories and epics – depending on whether a project is Waterfall or Agile type.
Role Responsibilities
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Partner with stakeholders to elicit and document business requirements and provide research and analysis to aid in solving sophisticated business scenarios.
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Interview customers to define and refine business needs through requirements gathering and analysis which will be used to define project scope.
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Analyze, and prepare requirements documentation, including but not limited to current and future state swim lane diagrams, business requirements, stakeholder requirements, business rules, data definitions, user stories, and epics.
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Analyze artifacts including but not limited to: Architectural diagrams, process flows, use cases, user interface requirements, functional specifications, traceability matrix, technical documentation, and production support release documents.
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Review incoming requirements at the program level and work directly with assigned product stakeholders and subject matter experts.
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Ensure continuity of services by serving as a subject matter expert on business functionality and the impact of system changes on multiple product platforms.
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Work directly with the assigned Agile team and support the Product Owner with user stories, epics, User Acceptance Testing and Sign Off (UAT), and other project needs.
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Work closely with Project Managers or Scrum Masters to assist with project planning and scope management.
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Understand Business Process Management, Business Process Design, and Change Management while serving as the subject matter expert on assigned projects.
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Conduct feasibility studies to determine go/no go decisions.
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Proactively develop and maintain subject matter expertise in specialized area(s).
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Remain up-to-date on current Business Analysis trends and best practices.
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Perform other duties as assigned.
Role Requirements
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Bachelor’s degree in Business Management, Marketing, English, or related field, or equivalent combination of education and experience required.
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Certification of Capability in Business Analysis (CCBA) preferred Agile or Scrum certifications strongly preferred.
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Three (3) years’ experience in Business Analysis required from one or more of the following disciplines: product, enterprise, data, business process, reporting, system, and stakeholder.
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Two (2) years of payments processing or financial service experience preferred. Experience with User Experience and Product Design preferred.
Pay Equity
PSCU is committed to pay equity and a competitive benefits package. The typical annual hiring range for this position based on relevant experience and internal equity is:
$60,500.00
to
$88,700.00
- Note: The amount shown is based on full time annual salary and would be prorated based on role.
In addition this position is eligible for an incentive plan, based on performance.
Benefits
At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.
Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.
PSCU offers:
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Beautiful, state-of-the-art campuses
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Endless opportunities for advancement
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Competitive wages
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Generous paid time off and paid holidays
Our benefits package includes:
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Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
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Dental and Vision
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Basic and Optional Life Insurance
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Company Paid Disability Insurance
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401k (with employer match)
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Health Savings Accounts (HSA) with company provided contributions
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Flexible Spending Accounts (FSA)
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Supplemental Insurance
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Legal Plan
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Pet Insurance
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Adoption Assistance Plan
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Mental Health and Well-being: Employee Assistance Program (EAP)
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Mental health and Well-being: Virtual mental health support and resources
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Tuition Reimbursement
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Wellness program
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Back-up child care program
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Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
If this position requires you, now or in the future, to perform your function or report onsite at a PSCU location or travel on behalf of PSCU, entry procedure and Covid protocols are in place that will require your adherence as a condition of employment. PSCU manages these procedures and protocols requiring your use of third party digital applications, in compliance with federal, state, and local laws.
Please Note: For roles with certain levels of travel and/or company car usage, PSCU will require a completed Motor Vehicle Record Check, valid driver’s license, and proof of insurance at time of hire and annually.
All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter.
As a matter of operational management limitations and business administrative process parameters, remote position assignments at PSCU are geographically restricted to where PSCU currently operates. As a result, we are unable to proceed with applications from those state residents. Applicants are encouraged to apply for other available opportunities for which they qualify.
PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status , or membership in any other group protected by federal, state or local law.
PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following
“EEO is the Law” Poster
and the
“EEO is the Law” Poster Supplement
. PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
For positions based out of our Phoenix, Arizona location, PSCU is an E-Verify Employer. Please click here for the E-Verify Poster in
English
or
Spanish
. For information regarding your Right To Work, please click here for
English
or
Spanish
.
As an ongoing commitment to reasonably accommodate individuals with disabilities, PSCU has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to submit resumes via our careers page submission button If further assistance is required.
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