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Job Location: Remote
Job Detail:
About the role.
The IT Product Management team manages all of PURE’s core systems. The IT Business Analyst will be part of the IT Product Management team, and will take the lead identifying business and system requirements for PURE’s Billing, Finance systems as well as other integrated systems. We are looking for a highly self-motivated individual who analyzes and defines efficient and creative solutions to business problems.
We encourage our team members to pursue not only their passions, but also their intellectual curiosities. A career in business analysis creates a rewarding opportunity to drive deep impact for our business.
As part of the team you impact this organization by:
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Managing requirements, working with business stakeholders and IT scrum teams
- Take the lead in eliciting, identifying, and evaluating business and system requirements for PURE’s Billing, Finance platforms as well as other integrated systems
- Define and document clear and concise requirements that describe business scenarios and processes in language understandable to both technical and domain stakeholders
- Own the requirements through their full lifecycle. Ensure that requirements are clearly documented; reviewed and approved by the business community; managed and updated under change control; and developed, tested and implemented to meet the true business needs
- Prepare user acceptance test (UAT) plans, scenarios, and test cases where applicable. Ensure the UAT plans, roles and responsibilities are well documented and communicated. Follow through with UAT testing resources to ensure timely completion and resolve issues found during UAT
- Provide project updates on a consistent basis to various stakeholders
- Collaborate with project team members to create a positive environment that is conducive for the resolution of issues and closure of tasks
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Supporting with production support issues during critical downtimes and releases
- Work closely with our internal IT team to assist in the analysis and resolution of production support issues, document them in Rally, and provide timely follow-up to questions from the team
- “Be in the moment” with our clients to help them identify unforeseen areas for improvement, whether a process improvement or a system enhancement
This career is for you if you have:
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5+ years of property and casualty insurance work experience
- Solid experience leading personal lines IT property and casualty insurance projects, with good understanding of insurance business processes and technologies
- Experience with billing platforms. Experience with DuckCreek billing is a plus
- Experience working with 3rd party integrations and interfaces such as Payment provider, General Ledger, Policy Administration Systems and others
- A good understanding of emerging technology space to improve customer satisfaction and reduce friction
- Needs only general instructions on work; can walk into a problem and analyze the underlying issue, and use judgment, creativity, and sound knowledge to develop and recommend solutions.
- Can influence internal customers to balance their requirements against what’s most appropriate for a world-class organization, and find the right compromise.
- Strong consensus building skills and ability to convey technical concepts in a clear, understandable way
Prior Consulting experience preferred, Bachelor’s degree required. Familiarity in the insurance billing space is preferred, as well as experience in agile/scrum methodologies. This role, occasionally may be required to work a few hours on a weekend and/or late night in support of scheduled system releases.
We are seeking bright individuals with ambitions as high as our own. Come join us.
PURE is an Equal Opportunity Employer.
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