Job Location: Bangalore/Bengaluru
Business Insights & Analytics – Associate Director, Transformation Capabilities
The Business Insights & Analytics team was started with the objective of using innovative data mining and analytics to support business decisions to Marketing functions in the US and ex-US affiliates (focused on in-line and pre-launch brands). This team has rapidly grown and currently comprises ~80 analysts with a wide range of backgrounds and skills in data management, analytical techniques, pharmaceutical commercial operations, and consultative problem solving, with work supporting and driving Marketing, Sales, Medical Affairs, and a range of other functions across.
To better meet the evolving analytics needs of the organization, the BI&A team has recently been building ‘horizontal’ capabilities to enable the ‘vertical’ business-unit focused advisory teams. These capabilities include Omnichannel Analytics, Data Engineering, and Data Democratization, and will be led by the Associate Director, BI&A Transformation Capabilities. This leader will:
– structure and refine current delivery by building a strong process-focused culture
– work closely with onshore advisors to plan and build these capabilities to meet strategic needs
– help lead the transition of BI&A into cloud computing (AWS)
– build and leverage relationships with stakeholders across BI&A, other Commercial Services, and (IDS) teams
We invite applications from the right candidates who have an interest in using capabilities- and technology-driven approaches to transform the way analytics can deliver high-impact solutions to the business effectively and efficiently.
Key Responsibilities
Workstreams/Service Lines:
The Transformation Capabilities Leader will provide cross-business unit leadership and guidance to advance BI&A’s capability groups:
Omnichannel analytics (40%): Work closely with the onshore BI&A Transformation leader to structure, deploy and refine Omnichannel analytics capabilities, from descriptive to advanced analytics work Data Engineering (30%): Work in tandem with the onshore BI&A Data Engineering leader to map out transition of the BI&A’s work to the cloud, including implementation of automation opportunities Data Democratization (30%): Work with BI&A business team leads and the onshore Data democratization leader to identify and implement a plan with the right balance between self-serve and customized dashboards and analytics
Project Management and People Leadership Expectations:
- Deliver and implement a standardized framework for communication, project management and execution across capability groups and business-focused teams
- Build, deliver and own a quality management framework to increase deliverable quality across stakeholders with a range of tolerances and maturity in working with offshore centers
- Create and implement upskilling plans for team members within the affiliate team and/or across the 3 capability groups
- Serve as trusted career advisor, and work with Functional Leadership and HR to identify career opportunities for these team members, both systemically (career path development) and with individuals as needed
- Develop a pipeline of analytics talent and leadership, and contribute to an inclusive community of analytics expert practitioners
Strategic Growth and Thought Leadership
- Integrate working model for analytics capabilities across BI&A teams, and where possible, across other teams to drive better cross-team resourcing, cross-pollination of best practices and expansion of
- Interface with the IDS and AADS (Advanced Analytics) groups within to pull through innovations and best practices that accelerate capability builds and technology adoption, while managing delivery expectations
- Network with industry experts and external consultants as needed to develop, test, and implement new approaches and solutions for analytics capabilities
Required Skills and Expertise:
- Bachelor’s Degree with 8+ years of relevant experience in an analytical function (BI, data science, forecasting etc) supporting Pharma/Lifesciences Commercial ops internally or in consulting; at least 4+ of these in leading teams and transformational programs
- Proficiency in SQL, and at least one of R/Python/SAS
- High level of motivation and a strong desire to find creative solutions to challenging situations
- Demonstrated ability to enforce business rules and policies in a constructive but disciplined manner
- Strong track record of leading cross-functional teams to deliver and delivering complex cross functional projects
- Substantial analytics experience and understanding of complexities in specialty markets, analytics techniques, and US pharmaceutical business
- Proven ability to rally resources to achieve project and business results
Preferred Skills:
- Quantitative background in engineering, statistics, mathematics, sciences, analytics, finance, or an MBA
- Strong analytical skills coupled with business acumen, and an ability to think strategically in an ambiguous environment
- Experience using common data visualization platforms (e.g., Tableau, PowerBI)
- Working knowledge of the AWS tech stack, especially as applied to enable analytics
- Broad awareness and working knowledge of data engineering and omnichannel analytics
- Demonstrated ability to influence change with senior stakeholders across Commercial and IT
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