Retail Business Services | Intern Omnichannel Service Data Analytics | Quincy, MA | United States | BigDataKB.com | 26 Oct 2022

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Job Location: Quincy, MA

Address: USA-MA-Quincy-1385 Hancock Street

Store Code: Contact Centers (5116855)

Retail Business Services, ranked No. 25 on Fast Company’s 2022 100 Best Workplaces for Innovators, is the services company of leading grocery retail group Ahold Delhaize USA, currently providing services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. For more information, visit https://www.retailbusinessservices.com.

Internship Overview:

Get an insider view of the fast-changing grocery retail industry, while developing leadership skills and business knowledge to enhance your career. This paid internship experience is an opportunity to contribute to help drive business results in an environment designed to promote and reward diversity, innovation and leadership. Applicants must be enrolled in a bachelor’s or master’s degree program.

  • 12-week internship with competitive pay in the grocery retail industry
  • Impactful projects coupled with day-to-day tasks and responsibilities to support your team.
  • Leadership speaker sessions and development activities
  • One-on-one mentoring
  • Group community service event
  • Networking and professional engagement opportunities
  • Access to online career development tools and resources
  • Final project presentation to company leaders
  • Professional experience and industry exposure in partnership with the Great Local Brands of Ahold Delhaize USA

Program Dates: May 30, 2023 to August 11, 2023

You may be contacted for a copy of your transcript at a later date

Department Overview:

The Communications & Omnichannel Service Center is responsible for internal and external communications, community relations, brand and marketing for Retail Business Services and other clients. The group consults with all Retail Business Services functions and other companies as a communications center of excellence. It also serves as the voice of the Connected Customer, providing customer service support for all Ahold Delhaize USA brands through a variety of channels, including traditional and online platforms.

Primary Purpose:

  • Play an active role in creation of reporting, scorecards, dashboards, etc. required for our internal team, brand partners and other business partners
  • Analyzing data from reporting out of all systems related to metrics, trends, etc. and communicating findings to the appropriate parties.
  • Presents data in a way to easily identify issues and makes recommendations to mitigate concerns.
  • Provide brand leaders performance and trend reports and makes recommendations on actions needed

Qualifications:

  • Working towards a degree in Management, Analytics, Business or related field.
  • Experience working in a collaborative group setting
  • Experience using analytical thinking and problem-solving skills
  • Demonstrated ability to communicate clearly, appropriately and effectively
  • Knowledge of MS Power BI (Preferred)

Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique.

If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@retailbusinessservices.com.

Job Requisition: 267855_external_USA-MA-Quincy_9262022




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