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ROOTLOGIK | Order Processing Analyst | Detroit Metropolitan Area | United States | BigDataKB.com | 2023-01-17

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17/01/2023

Job Location: Detroit Metropolitan Area

Job Detail:

Key Responsibilities:

As a Order Processing Analyst for ROOTLOGIK, you will be in direct contact with various client representatives and responsible for managing business processes, data, reports and regular deliverables to support their business. Key responsibilities include:

Develop a thorough understanding of the client’s business including business processes, applications and data which directly support running their business.
Execute and support Order Management activities.
Ensuring client issues/concerns are captured, validated, and escalated for further processing.
Work with the ROOTLOGIK team and/or client to identify, document, develop and/or operate business processes and/or solutions which will help improve quality, accuracy, insight, and/or reduce workload.
Create and publish standard and ad-hoc reports as needed.
Respond to client’s ad-hoc requests in a timely manner which could include, simple data draws, in-depth data analysis, user application training, how-to questions, or application troubleshooting.
Gather, consolidate, and manage data from various sources to provide the client insight into their business based on the information collected.
Support problem identification.
Monitor issues from start to resolution.

A successful Order Processing Analyst will have:

Detail-oriented and highly organized
Ability to self-manage tasks and deliverables effectively.
Analytical problem-solving skills that will allow them to define the problems, collect the necessary data, establish facts, and draw valid conclusions.
Strong verbal and written skills that will allow them to easily communicate with both the client and ROOTLOGIK teams.
Strong presentation skills that will allow them to present status and findings to the client.
A willingness to learn and develop skills with new technical tools and techniques.

Job Requirements:

Bachelor’s degree (BA/BS) from four-year college or university
Legally authorized to work in the United States on a full-time basis
Advanced Microsoft Excel experience
Prior experience with at least one of the following is not required but desired: MySQL, Oracle, PostgreSQL, JasperReports or Crystal Reports
Prior work experience in Order Management, Marketing, Technology Development, and/or Automotive is not required but desired.

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