Job Location: Cambridge, MA
Main Responsibilities:
The Senior Director, Analytics & Reporting – Patient Support Services (PSS) will be responsible for leading a team responsible for the reporting of Patient Support Services KPIs, metrics and performing analyses on PSS programs and projects. This individual will be an integral partner to the Commercial Leadership and PSS therapeutic area leads, supporting patient journey, conversion, and adherence analyses. This individual will be responsible for managing a team that proactively identifies areas of opportunity to drive consistency and efficiencies across the Sanofi PSS therapeutic areas. This is a new role, and the individual will need to build the strategy and vision for the PSS Analytics & Reporting team.
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Act as strategic partner to Commercial leadership and PSS leadership in key activities and assessment of new initiatives
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Partner with PSS therapeutic area leads to develop and measure KPIs associated with PSS strategies, tactics, and programs
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Lead development, production, and maintenance of KPI reports
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Partner across the Forecasting & Analytics and Commercial Operations teams to ensure consistent vision and analytics across field teams
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Conduct process flow mapping analyses to understand patient and HCP barriers to starting treatment
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Create dashboards to synthesize information and enable business decisions
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Coordinate with Data Management to ensure insights are based on reliable, high-quality information
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iCare Insights build and support
About you:
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Bachelor’s degree in Business, Finance, Engineering, or related discipline
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Minimum of 10+ years of Pharmaceutical, Commercial Analytics/Forecasting, Sales Operations, or Consulting experience
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Ideal candidate will have experience in specialty pharmaceuticals or biologics, with knowledge of the specialty pharmacy/HUB services environment and patient support services.
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Proficiency of programming languages (e.g., SQL, SAS, Python, R, VBA)
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Experience working with SP data files (e.g., Capgemini)
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Experience working with CRM data systems (e.g., Veeva, Salesforce)
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Familiarity with data visualization and business intelligence tools (e.g., Qlik Sense, Power BI, Tableau)
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Advanced knowledge of MS Office (Excel, PowerPoint, Word)
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Strong strategic awareness and business acumen
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Strong proven leadership, communication, and presentation skills
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Demonstrated ability to work in a matrixed environment with many cross-functional partners
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Self-starter, proactive in nature, and actively participates
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Ability to understand and influence decisions
Preferred Qualifications:
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Master’s Degree
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Experience in Specialty Care
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Experience with pharmaceutical data sources (e.g., IQVIA, Symphony, Komodo)
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Experience using analytical platforms (e.g., Databricks, Jupyter Notebook, SAS Studio, SQL developers, etc.)
As a healthcare company and a vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health. All US based roles require individuals to be fully vaccinated against COVID-19 as part of your job responsibilities.
According to the CDC, an individual is considered to be “fully vaccinated” fourteen (14) days after receiving (a) the second dose of the Moderna or Pfizer vaccine, or (b) the single dose of the J&J vaccine. Fully vaccinated, for new Sanofi employees, is to be fully vaccinated 14 DAYS PRIOR TO START DATE.
Pursue progress, discover extraordinary!
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
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