Business Analyst

Location: Bangalore, India

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.

Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 600 organizations, Sapiens’ team of over 4,000 employees operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com.

Position Summary

The Business Analyst works under guided supervision to support the implementation and enhancement of software products for new and existing clients. Supports the project team to ensure that technology solutions completely and accurately resolve the needs and objectives of the business. Assists in identifying and documenting business requirements and verifying quality assurance of the delivered product. Performs testing to assure that products meet design specifications.

Responsibilities

• Achieves expertise in the product and gains industry knowledge
• Understands and adheres to internal methodologies, processes and procedures
• Learns business modeling, requirements analysis and design principles of an iterative software development life cycle
• Attends collaborative application requirements sessions with the client’s business users and demonstrates an understanding of their objectives and goals
• With guidance, develops and produces project deliverables such as requirements specifications, test plans, and guides
• Assists in functional testing and/or user acceptance testing as needed
• Troubleshoots and analyzes client reported issues and defects
• Participates in internal design and review sessions to gain knowledge of technical system implementation principles and practices
• Supports the project management team in proactively identifying and communicating issues in scope or opportunities for work

Job Requirements:

• Experience working with life, health and/or annuity products in an insurance company
• Experience in requirement gathering, documentation of business requirements and functional specifications documents.
• Experience in planning and designing of test plans, test cases and Acceptance Criteria for system testing.
• Experience working with XMLs. Knowledge on ACORD Standards is a Plus.
• Experience facilitating functional walkthroughs for development and QA teams.
• Good understanding of the SDLC and different models like Agile & Waterfall.
• Exposure working in Agile and knowledge of Agile Tools is a Plus.
• Excellent written, verbal and presentation skills
• Ability to work independently within a team environment
• Excellent organizational, analytical and problem-solving skills
• Must be systems-oriented, enjoy learning new products and tools, and be a self-motivated learner
• Willingness to follow verbal or written instructions
• Learn basic technical skills for implementing product configuration, testing or problem analysis
• Exhibit good judgment when solving problems in assessing which decisions are within personal scope and which must be referred to supervisor or manager
• Proficiency with Microsoft Office Outlook, Visio, Word, Excel, etc.
• Ability to hear and communicate clearly, orally and in writing
• Uses vision to view screens, create and review documents; requires close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Capable of using a keyboard effectively
• Frequently required to sit for long periods of time, stand and walk

Employee must perform all the essential functions/responsibilities for classification in this position.

Years of Experience:

2 to 5 years working as a Business Analyst. Experience working with Life Insurance Systems (Policy Admin, New Business & Illustration and Underwriting etc) is an added advantage.

Education/Certifications/Training: Bachelor’s degree preferably in Computer Science, Information Technology, Business Technology (or related field of study) or equivalent work experience

LOMA or any other equivalent industry certification is a Plus.