Job Location: Gurugram
- Provide insights for process improvements of existing processes across business units and identify substandard systems processes through evaluation of data and design metrics to track utilisation, productivity
- Create and implement precise management plans for every project/process/sub functions , with attention to transparent communication
- Perform gap analysis and communicate thorough quality assurance at for each project/process
- Determine and develop user requirements for systems in production, to ensure maximum usability
- Manage large data collation & analysis for increased efficiency
- To embrace and role model the seven virtues and the rules of engagement as outlined in the Saxo Bank Corporate Statement
- Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
- Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
- Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
- Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
- Proven analytical abilities & capabilities in projects
- Practical experience generating process documentation and reports
- Excellent communicator with the ability to translate data into actionable insights
- Proven development of innovative and impactful systems solutions
- Extensive experience with data visualization
- Strong working knowledge of relevant Microsoft applications, including Power BI/Visio
The COO organisation is responsible for building, constantly developing and improving the full digital value chain that we deliver to our clients and partners. This is done in close collaboration with the Saxo Experience Office and supports the bank in always providing a world-class digital Saxo experience in an efficient, stable and scalable way.
At Saxo IT and the business are integrated, ensuring end-to-end ownership. We are organized based on what we want to do for our clients rather than on subject matter expertise. Within COO you will work together with people from different disciplines, but all with the same goal in mind: making a positive difference for our clients
The COO umbrella includes the following departments: Operations, Security & Financial Crime Prevention, Trading and our ‘Backbone’ consisting of Enterprise Architecture, Infrastructure, Data Platforms, Workplace Service Management, DevOps Lifecycle Management and IT Business Management.
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