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Job Location: Bangalore/Bengaluru
AM / Business Analyst – Data Analytics for MNC KPO, Bangalore
– Support and contribute to team in achieving functional goals.
– Use SQL and other coding languages to analyze metrics, key indicators and other available data sources to discover root causes of defects.
– Works across multiple internal & external teams. May lead virtual teams in completing projects/activities.
– Engage directly with our internal customers to find, prioritize, improve and assimilate better business processes.
– Scope, document and submit requirements for systems changes, backed up by business case and impact analysis.
– Propose simple, scalable and effective ideas and best practices in your domain of expertise.
– Analyze and model data, processes and business rules.
– Continuously track the realized business value and ongoing customer satisfaction from delivered solutions, be it self-service, automation or customers.
– Independently performing analysis using tools like SQL, MicroStrategy, Tableau and R.
Qualification& Skills Required :
– Analytical mindset and ability to see the big picture and influence others.
– Degree in a quantitative discipline such as Statistics, Mathematics, Economics, Quantitative Finance or Operational Research, or equivalent professional experience.
– 3+ years of experience working in Business Analysis, Analytics, Business Intelligence, or a comparable role.
– 2+ years of hands-on SQL coding experience
– Experience working with databases and SQL in a business environment.
– Demonstrated knowledge of MS Excel.
– Demonstrated use of analytical packages and query languages such as SQL and R.
– Prior experience in design and execution of analytical projects.
– Detail-oriented with aptitude for solving unstructured problems.
– Strong oral, written and presentation skills combined with the ability to lead group discussions and explain complex solutions.
– Ability to work effectively in a multi-task, high volume environment.
– Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations.
– Hands-on experience on managing complex and diverse data sources on a regular basis
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