Job Location: Branchville, NJ
The Information Management BI Administration Team Leader leads a team of system administrators. His/her duties include team leadership and coordination; project management and task level activities. He/she may lead major system-related projects; handle team issues; collaborate with IT partners to accomplish goals; or assist his manager with tasks required for the team or department. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.
Essential Functions
- Develops and maintains productive working relationships with management, project sponsors, key systems users, end-users, and IT partners.
- Leads and guides a team of system administrators, planning training, work assignments, priorities, schedules and day-to-day activities. Monitors team member work performance.
- Leads and guides the system administrators in detailed design, implementation, maintenance and support activities for IM software and application platforms in production and non-production environments.
- Works with enterprise and IM architects to develop vision and advance data and analytics platform capabilities.
- Performs the duties of an Application Specialist, as required, assessing alternative systems approaches for workability and economic feasibility, designing and implementing systems to specifications, and develop/coordinate project plans, and reviews documentation and assures it is complete, acceptable, and in accordance with standards.
- Prepares regular status reports.
- Ensures deliverables are on-time and of high quality.
- Resolves and/or escalates technical and project delivery issues.
- Drives process improvements within the team and across the department to improve efficiency and quality.
- Acts as a key contributor in planning and estimation of projects.
Requirements
- Have the ability to work well with people with varying technical abilities.
- Have strong communication skills, including the ability to communicate with stakeholders at many organizational levels and of various levels of technical expertise.
- Have successfully accomplished (but not limited to) the duties listed in the preceding level.
- Have an admin/support mindset, enjoy customer support type of work.
- Have proven problem solving and critical thinking skills.
- Be able to stay calm and level-headed in a crisis situation, while others around him/her may not.
- Be comfortable leading a hybrid team of employees & consultants (onsite/offshore, remote, multiple office locations).
- Have a proven history of owning and taking accountability for leading others to complete complex deliverables.
- Be organized and a logical thinker.
- Have the ability to work on multiple projects concurrently and adapt easily to changing priorities and timelines.
Experience
- Bachelor’s degree in Computer Science, Management Information Systems, Mathematics, or a related field. Minimum 7 years of IT experience, preferably a portion in systems administration or architecture.
- Experience in ITIL, incident and problem management.
- Experience in administration of software platforms such as Informatica and Cognos.
- Experience in administration Cloud platforms such as MS Azure, Databricks/Synapse/Snowflake, IICS, Power BI preferred, including metrics and metering.
- Experience migrating to any of these cloud platforms is preferred.
- Experience with Devops, automation a plus.
- Experience with SAFe Agile methodology a plus.
- Demonstrated ability to manage many stakeholders at all levels from across the organization.
A new job is a big decision. Don’t work just anywhere. Be Selective.
Our Business
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong financial performance for over 95 years. Focused on exceptional employee and customer experience, we are frequently recognized for awards and honors, including being named to Forbes’ 2021 Best Workplaces in Financial Services and Insurance list.
Our Culture
We genuinely care about each other, our customers, and the communities in which we operate. Our leaders actively champion career development and invite us to voice unique ideas and diverse perspectives. If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results.
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.
Selective is an Equal Employment Opportunity employer. Selective maintains a drug-free workplace.
#Hybrid
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