HomeData Science Jobs - BharatSMARTWORKS Tech solutions | Hiring | Product Operations Analyst | Pune( Mundhwa...

SMARTWORKS Tech solutions | Hiring | Product Operations Analyst | Pune( Mundhwa ) | BigDataKB.com | 2022-09-28

Job Location: Pune( Mundhwa )

Experience 2-4 yrs

Primary Skills – Jira – Sprint planning, Mix panel, MVPs, Roadmaps, Documentation, Customer interviews, Delivery management, Product management

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Secondary Skills – QA, Entrepreneurship, UX, Management

Location – AP81, Koregaon Park, Pune

At WorkCtrl.Tech, we’re changing the office experience. As product ops, you’ll is the intersection of product (including product design), engineering, and customer success (CS). It exists to support the R&D team and their go-to-market counterparts to improve alignment, communication, and processes around product development, launch, and iteration. We’re looking for someone who can be the connecting tissue to our platform of products.

We prefer candidates with some level of product experience. Critical thinking, high level of ownership and aligning to first principles a must have. If you

What we look for:

  • Analytical/data-oriented – be pros at taking data and turning it into insights, as well as analysing information from multiple data sources and being able to identify what is the most impactful.
  • Comfortable with systems – should be good at understanding and using (which often includes learning) a variety of tools in their day-to-day.
  • Collaborative – someone who can be put into a group of people and make the whole group more collaborative.
  • Communication – This includes written, verbal, and in-person presentations. The product ops role is going to be relaying information to many different teams, all the time.
  • Business acumen – sound business judgement is an important foundational skill
  • Since product ops aims to connect the product with a company’s business priorities, sound business judgement is an important foundational skill to look for.
  • Product-oriented – Should have worked with product teams and able to learn the ins and outs of your product quickly).
  • Entrepreneurial – action-oriented and able to structure something that’s ambiguous.

What you’ll do:

  • Take responsibility for coordinating delivery and staying on top of all workstreams
  • Stay on top of sprint planning, releases, road maps, gap analysis.
  • Coordinate and perform customer interviews, documenting feedback.
  • Manage product stack
  • Establish best practices internally
  • Maintain data integrity, cleanliness, and organization
  • Maintain clear documentation, staying on top of analytics
  • Perform data analysis & provide data to stakeholders
  • Break down MVPs, make quick competitor researches.
  • Stay on top of new ideas & feature requests
  • Streamline sequencing and implementation of MVPs
  • Partner with other teams across the company



WorkCtrl.Tech is the technology subsidiary of Smartworks, India’s largest Workspace-as-a-services (WaaS) provider to Enterprises. We are building a global SaaS company with a suite of workspace experience and employee productivity products that address the future of work. Enabling an efficient, employee friendly hybrid work environment through technology products is at the center of our technology stack. We have also built an end to end fully integrated IoT stack that allows landlords to offer their tenants a new age experience as people return to work.



Smartworks is the only managed space operator with a pan India presence of 38 centers in 11 key cities. Profitable and funded by Singapore based Keppel Land, Smartworks has pioneered enterprise onboarding with revenue growing at 3x Y-o-Y, a client base of over 400 MNCs/ Fortune 500 companies making us the undisputed leaders in the segment. Smartworks has also been recognized as LinkedIn’s Top Start-ups to work for in 2019.

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