Snaphunt | Jobs | Business Analyst | BigDataKB.com | 07-02-22

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05/04/2022

Job Location: Delhi / NCR

Opportunities For Career Progression

We are hiring for a Human Capital Advisory and Services Firm providing innovative, integrated, and hands-on solutions focused on the enhancement of clients performance, productivity, and profitability through effective and efficient Human Capital Management.

The Job

Key responsibilities areas:

You will be responsible for the implementation of the company’s Products & Solutions & customer engagements. The broad responsibilities include:

Post-Sales Engagement Management with the clients along with the role of Business & System Analyst.
Documenting high level and detailed requirements using elicitation techniques such as scenarios (use cases) / prototyping.
Producing a project definition/project initiation document clearly defining scope and project objective.
Interpreting and construct basic tables in database related with Queue / External Variables.
Executing a user acceptance / system test script & awareness about project risks, issues, assumptions and dependencies & change control processes especially in relation to requirements documentation.
Resolving complex requirement conflicts through effective stakeholder engagement.
Effectively presenting options and recommendations to stakeholders.

Ideal Candidate

Requirements:

You should be a B.E/B. Tech or MBA from a reputed institute, with 1 to 4 years of experience as system analyst for software products like ERP, CRM, BPM, ECM. You must have:
Understanding of the software product market dynamics and software development processes.
Possess excellent relationship, communication and customer relationship management skills.
Exhibit strong leadership qualities through quick decision-making and change management & strong analytical ability.
Good experience in Ms-Office and documentation skills.
Willingness to travel for Short term/Long term within India/Outside India and work as per project requirements.
Experience in BFSI domain

Ref: MXC88PLVG5

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Public Holiday Support ï¿½ Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays Process & Tools ITSM tool- Service Now ï¿½ Ticketing tool for INC/SR/Change /Problem tickets Inhouse tools intermediate knowledge on ITIL Process & Practices Educational Qualifications Bachelorï¿½s degree or masterï¿½s degree in information/computer technology preferred Key Competencies: 8+yrs of relevant experience in Incident Management / Infrastructure / Application Support Experience of working in a banking environment. Customer service oriented, able to work in a dynamic and fast paced environment Excellent communication, interpersonal and troubleshooting skills Must be self-motivated and directed and demonstrate a keen attention to detail and possess the ability to work autonomously											1	Tools: ITIL, Monitoring Tools, Service Now			No
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31	12/12/2024		Netcore Cloud	Top / Startup	Top Company	Startup		IT / Software Dev	Mumbai	The Great Bharat (India)		Incident/ Application Head	President/ Head/ Director		Incident Mgmt.	AWS	Pls See The Job Detail	Not disclosed	Other		Job Title: Production/Incident & Application Support Manager Location: Thane Reports to: Sr VP Delivery head Department: Engineering ; Full-Time About us: At Netcore, innovation isnï¿½t just a buzzwordï¿½it's the core of everything we do. As the pioneering force behind the first and leading AI/ML-powered Customer Engagement and Experience Platform (CEE), we're dedicated to revolutionizing how B2C brands interact with their customers. Our state-of-the-art SaaS products are designed to foster personalized engagement throughout the entire customer journey, creating remarkable digital experiences for businesses of all sizes. Engineering at Netcore: Dive into a world where your work directly impacts engagement, conversions, revenue, and customer retention. 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Technical Skills: - Hands-on experience with Linux/Unix environments, cloud services (AWS, GCP, NetcoreCloud). - Proficiency in scripting and coding (Python, Php, Golang, Java, or similar languages) for automation purposes. - Solid understanding of CI/CD pipelines, version control (Git), and Alert & Application monitoring tools. Leadership & Soft Skills: - Proven leadership skills, with experience in team building, mentorship, and fostering a culture of accountability. - Strong interpersonal and communication skills, with the ability to interface effectively with technical and non-technical stakeholders. - Ability to manage multiple projects simultaneously, prioritize tasks, and work under pressure to meet deadlines. Preferred Qualifications: - Experience in the martech, Digital Marketing domain or working with large-scale, customer-facing SaaS applications. - Certification in SRE, DevOps, or cloud platforms (AWS, GCP). - Good application debugging skills, Product feature understanding skills. Why Join Us? - Be a part of an innovative and forward-thinking organization that values technology and continuous improvement. - Work with cutting-edge open-source frameworks and cloud technologies., SAAS Product. - Leadership opportunities with a direct impact on our customers and product success. Let's start a conversation and make magic happen together! Website - https://netcorecloud.com/											1	....h, Digital Marketing domain or working with large-scale, customer-facing SaaS applications. - Certification in SRE, DevOps, or cloud platforms (AWS, GCP). - Good application debugging skills, Product feature understanding skills. Why Join Us? - Be.... Tools: Ansible, AWS, Monitoring Tools			No					Yes

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