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Job Location: Dallas, TX
Department: Business Transformation
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
A Data Science Business Consultant in Southwest Airlines’ Enterprise Data Science Center has subject-matter experience in the development, application, and use of data science solutions in the business; responsible for the end-to-end management of data science projects as well as the coordination and relationship with the project customer which includes opportunity identification, scoping, and valuation of potential data science projects
Responsibilities
Works on moderate to highly complex data science projects, working with the customer and collaborating with colleagues to understand contextual problems quickly and define, analyze, and deliver solutions based on business objectives with assistance from peers
Serves as the customer relationship lead on data science projects and interacts with functional leaders across multiple and concurrent projects
With some assistance, leads discussions with stakeholders from multiple backgrounds to gather business needs for a data science solution
Serves as subject matter leader on data science delivery methodologies
Develops Executive-level communication (e.g. project status updates, presentations, etc.)
Has experience digesting moderate amounts of detailed data and summarize relevant information for the appropriate stakeholder
Formulates and communicates results and options for moderately complex problems to the customer
Understands how to read the market landscape and formulates best practices to remain competitive
Supports the ongoing development of the Southwest Airlines data science center and community
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Consulting & Communication
Must be proficient in consulting and customer engagement
Must be proficient in building trust with all levels of Employees up to an including functional leaders and must have the ability to properly manage highly sensitive and confidential information
Must be proficient in problem solving, critical thinking, and project management skills
Must be proficient in communicating in an engaging way with strong verbal and written communication skills for technical and non-technical audiences up to and including cross-functional leaders
Must be proficient in adjusting to a variety of situations and changing approaches/methodology if necessary in order to effectively and successfully meet objectives
Project Management
Must be proficient in leading moderate to highly complex data science projects including acting as a leader in business stakeholder meetings, solution definition and planning, detailed task and deliverable definition and creation, and project schedule creation
Must be proficient in developing plans and directing informal data science project teams
Must be proficient in managing projects according to timelines and ensuring all parties in the project have the resources needed to complete tasks on time
Must be proficient in developing proper documentation of projects
Advanced Analytic Knowledge
Must be proficient in both inductive and deductive reasoning and problem solving approaches
Must be proficient in learning and understanding contextual problems quickly
Must have a working knowledge of analytic methods and their appropriate use for business problems
Capacity and Independence
Must be proficient in engaging in and leading multiple projects simultaneously
Must be able to perform job duties with minimal supervision
Must be comfortable with ambiguity and achieve productivity in an unstructured environment through thoughtful question-asking, self-structuring, creative ingenuity, and self-management
Education
Required: High School Diploma or GED
Required: Bachelor’s Degree – Preferably in Analytics, Applied Mathematics, Business, Computer Science, Economics, Engineering, Information Systems, Math, Science, or Statistics
Preferred: Advanced Degree – Preferred in Analytics, Applied Mathematics, Business, Computer Science, Economics, Engineering, Information Systems, Math, Science, or Statistics
Experience
Required: 5 Years Advanced analytic, data or data science project consulting and management experience with Bachelor’s Degree
Required: 3 Years Advanced analytic, data or data science project consulting and management experience with Master’s Degree
Preferred: 3 Years Visualization and presentation experience
Preferred: Experience with business process understanding and business process mapping
Licensing/Certification
Project Management Professional certification a plus
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be able to work under strict time constraints
Must have flexibility to work extended hours during the week and weekend, if necessary, during special projects
Must be able to travel up to 15% of the time, as determined by leader and project needs
Southwest Airlines is an Equal Opportunity Employer.
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