South West | Data Science Business Consultant | Dallas, TX | United States | BigDataKB.com | 2022/10/29

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Job Location: Dallas, TX

Department: Business Transformation

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:
Job Summary

A Data Science Business Consultant in Southwest Airlines’ Enterprise Data Science Center has subject-matter experience in the development, application, and use of data science solutions in the business; responsible for the end-to-end management of data science projects as well as the coordination and relationship with the project customer which includes opportunity identification, scoping, and valuation of potential data science projects

Responsibilities

Works on moderate to highly complex data science projects, working with the customer and collaborating with colleagues to understand contextual problems quickly and define, analyze, and deliver solutions based on business objectives with assistance from peers

Serves as the customer relationship lead on data science projects and interacts with functional leaders across multiple and concurrent projects

With some assistance, leads discussions with stakeholders from multiple backgrounds to gather business needs for a data science solution

Serves as subject matter leader on data science delivery methodologies

Develops Executive-level communication (e.g. project status updates, presentations, etc.)

Has experience digesting moderate amounts of detailed data and summarize relevant information for the appropriate stakeholder

Formulates and communicates results and options for moderately complex problems to the customer

Understands how to read the market landscape and formulates best practices to remain competitive

Supports the ongoing development of the Southwest Airlines data science center and community

Must be able to meet any physical ability requirements listed on this description

May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

Consulting & Communication

Must be proficient in consulting and customer engagement

Must be proficient in building trust with all levels of Employees up to an including functional leaders and must have the ability to properly manage highly sensitive and confidential information

Must be proficient in problem solving, critical thinking, and project management skills

Must be proficient in communicating in an engaging way with strong verbal and written communication skills for technical and non-technical audiences up to and including cross-functional leaders

Must be proficient in adjusting to a variety of situations and changing approaches/methodology if necessary in order to effectively and successfully meet objectives

Project Management

Must be proficient in leading moderate to highly complex data science projects including acting as a leader in business stakeholder meetings, solution definition and planning, detailed task and deliverable definition and creation, and project schedule creation

Must be proficient in developing plans and directing informal data science project teams

Must be proficient in managing projects according to timelines and ensuring all parties in the project have the resources needed to complete tasks on time

Must be proficient in developing proper documentation of projects

Advanced Analytic Knowledge

Must be proficient in both inductive and deductive reasoning and problem solving approaches

Must be proficient in learning and understanding contextual problems quickly

Must have a working knowledge of analytic methods and their appropriate use for business problems

Capacity and Independence

Must be proficient in engaging in and leading multiple projects simultaneously

Must be able to perform job duties with minimal supervision

Must be comfortable with ambiguity and achieve productivity in an unstructured environment through thoughtful question-asking, self-structuring, creative ingenuity, and self-management

Education

Required: High School Diploma or GED

Required: Bachelor’s Degree – Preferably in Analytics, Applied Mathematics, Business, Computer Science, Economics, Engineering, Information Systems, Math, Science, or Statistics

Preferred: Advanced Degree – Preferred in Analytics, Applied Mathematics, Business, Computer Science, Economics, Engineering, Information Systems, Math, Science, or Statistics

Experience

Required: 5 Years Advanced analytic, data or data science project consulting and management experience with Bachelor’s Degree

Required: 3 Years Advanced analytic, data or data science project consulting and management experience with Master’s Degree

Preferred: 3 Years Visualization and presentation experience

Preferred: Experience with business process understanding and business process mapping

Licensing/Certification

Project Management Professional certification a plus

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Must be able to work under strict time constraints

Must have flexibility to work extended hours during the week and weekend, if necessary, during special projects

Must be able to travel up to 15% of the time, as determined by leader and project needs

Southwest Airlines is an Equal Opportunity Employer.

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