Job Location: Columbus, OH
Work Locations: William Green Building 30 West Spring Street Columbus 43215-2256
Organization: Workers’ Compensation
Classified Indicator: Classified
Bargaining Unit / Exempt: Bargaining Unit
Schedule: Full-time
Work Hours: 8:00a-5:00p Monday-Friday
Compensation: $35.91 – $52.83
Unposting Date: Nov 20, 2022, 10:59:00 PM
Job Function: Information Technology
Primary Technology: Not Applicable
Agency Contact Name: BWC Human Resources
Agency Contact Information: a81104@bwc.state.oh.us
Business Process Analyst 2 – 20068286
(22000AN5)
Job Duties
A Little About Us:
With roughly 1,600 employees in 11 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture:
BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society’s impact on our services and workplace, and learn about how different perspectives can improve leadership skills.
Our Vision:
To transform BWC into an agile organization driven by customer success.
Our Mission:
To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values:
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence
If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!
BWC is currently operating under a hybrid schedule that can incorporate both teleworking and in-office hours. Employees may be required to report to the office when requested by management &/or for their initial job training.
What You’ll Be Doing:
- Serving as a liaison to CAM in execution of scheduled releases;
- Facilitate meetings with CAM, Business Leads or Technical Leads on all projects and facilitate discussions, identify issues and assist BPAs in their preparation of Business and Technical reports;
- Supporting the Manager and the Director of HPPSSU in managing the relationship and communication with CAM;
- Scheduling on-site meetings with CAM and MCOs while also coordinating the meeting agenda, facilitating the meeting, documenting the discussions and handling any follow-up items with CAM and or Business areas, as necessary;
- Learning all functions of a BPAII in regard to CAM operations (including interfaces with BWC IT, MCOs and other vendors);
- Managing BWC staff security requests;
- Acting as a back up to other BPAII’s and handling all functions relating to CAM and BWC;
- Utilizing your skills in Microsoft Word, Excel, Power Point, OUTLOOK, CAM, and other similar applications;
- Researching and documenting findings and presenting them effectively to internal and external audiences;
- Quickly adapting to changing priorities, multiple projects/assignments, short deadlines, and newly discovered production issues;
- Assisting lower level BPAs with handling issues and helping them move forward with their assigned projects in a timely manner while collaborating with the Business throughout the process.
What’s in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
- Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Dental, Vision and Basic Life Insurance
- Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.
Time Away From Work and Work/Life Balance
- Paid time off, including vacation, personal, and sick leave
- 11 paid holidays per year
- Childbirth/Adoption leave
Employee Development Funds
- The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
Ohio Public Employees Retirement System
- OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.
Deferred Compensation
- The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Qualifications
Required Experience and/or Education:
- Completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
- Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
- Or 60 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
- Or equivalent of minimum class qualifications for employment noted above.
Necessary Skills and Competencies:
Knowledge of: budgeting; accounting; management; public relations*; human relations*; BWC policies & procedures, rules & statutes *; EDI*; MIIS*,* R&P*, Data Warehouse*, PEACH, BWC Web Applications*; HPP (e.g. benefits program);* systems supporting HPP &/or interfacing with those supporting HPP*, BWC system change request process
Skill in: operating personal computer; claims & medical bill processing; use of Microsoft Office Applications (e.g. Word, Excel, Access, PowerPoint, Project, Outlook), SharePoint, WebMethods Designer, Data Warehouse.
Ability to: communicate verbally & in writing in a clear & concise manner (e.g. document results of research & analysis); deal with some abstract but mostly concrete variables; use statistical analysis; prepare meaningful, concise & accurate reports; use proper research methods in gathering data; prepare & deliver speeches before specialized audiences & general public; respond verbally & in writing to sensitive issues & inquiries related to medical programs; gather, collate & classify information about data, people or things; cooperate with co-workers on group projects.
(*) developed after employment.
Additional Information:
BWC OCSEA Selection Rights:
This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.
Salary Information:
Unless required by legislation or union contract, candidates will start at lowest rate of the salary range associated with this position.
Transportation:
Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.
Educational Transcripts:
For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.
Background Check Information
Background Check:
Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.
EEO & ADA Statement:
The State of Ohio is an Equal Employment Opportunity Employer and does not discriminate based on race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age (40 years or older), genetic information, sexual orientation, or caregiver status in making employment-related decisions about an individual.
The Ohio Bureau of Workers’ Compensation is committed to providing access and reasonable accommodation in its services, programs, and employment opportunities following the Americans with Disabilities Act and other applicable laws.
All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.
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