Job Location: Gurugram
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, youll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Role Description
Designation
Analyst Testing
Band
4.2
Team Name
Testing Team
Type
Replacement
Employment Type
Perm
About Sunlife
Sun Life Financial’s roots in Canada go back nearly 150 years when we began selling life insurance to Canadian families in 1871. With innovative technology, a strong distribution network and long-standing relationships with some of the country’s largest employers, we are today providing financial security to millions of Canadians. The financial success and stability here at home continues to fuel our expansion in other parts of the world.
About ISC
Our Purpose
To create economies of scale for common functions, improve productivity, reduce unit costs, and enable Sun Life to make more effective investments in technology.
- By working in a collaborative mode with the Sun Life business partners, India Service Centre seeks to extend the Clock, the Dollar and provide Scalability.
- Our Strategic Objectives (what is to be achieved)
Contribute to growth
- Customer focused execution
- Increase efficiency and effectiveness
- Ensure effective governance
- Innovate for business value
- Maximize our people capabilities
- Our Culture
At Sun Life India Service Centre, we are committed to Sun Life Financial value system.
We value our employee relationships. We offer long term associations and invest resources to provide opportunities to develop professional, technical and management skills.
- We view our employees as catalysts in building success. We invite our employees to play a part in delivering better business processes and solutions to help Sun Life business partners become high-performance businesses.
- At Sun Life India, we provide safe, stable working conditions and a supportive working environment.
- We respect diversity of individuals and recognise that diverse cultures and backgrounds make Sun Life a great place to work.
- Sun Life India builds relationships of mutual trust, in accordance with our global practices and strives to be an organization in which individuals can demonstrate their abilities fully, grow professionally and have pride.
Role Summary
Associate Test Analyst with 2-5 years total exp having the below mentioned skill set:
College graduate degree from a reputed institute
Strong academic background & Good communication skills.
Good reasoning and analytical skills
Should have basic knowledge of web testing, mainframe knowledge(preferred)
Should have conceptual understanding of Testing Methodologies required
Can identify test plans, objectives, major activities, and specific deliverables associated with testing.
Is familiar with different methods, tools, and techniques used to accomplish test objectives.
Is familiar with internal and best practices for test case design.
Good reasoning and analytical skills
Technical/Business/Quality Certification: CSTE,ISTQB, CMMI,LOMA-Desirable
Worked as Lead/SPOC the Customer Interface
Has created test plans, specifying deliverables to meet test objectives and activities to produce test deliverables for small projects and/or provided input to the preparation of test plans for larger projects (projects involving more than one product line, application or data repository).
Follows processes on obtaining test plan reviews, approvals and sign offs.
Has provided input on estimates for the duration of activities, and resources needed to execute the test plan.
- Is able to define the assumptions that must exist for testing to be comprehensive and on-schedule.
Has established success criteria, acceptance criteria, entrance/exit criteria that must be met or validated to make key decisions or to move to the next level of testing or production.
- Has developed or adapted the approach to be used for test design and execution for small and/or simple projects.
Has documented test design requirements, including purpose, preparation, and usage.
Has developed test cases and scripts, including the techniques and approaches to be used for validation of the product.
Has determined the data set or sub-set needed to ensure a comprehensive test of the system.
- Has built conversion data scenarios or test cases that would help exercise the requirements.
Has in-depth knowledge of multiple testing products and approaches.
- Is able to test all aspects and evaluate against all stated objectives. Is able to test the more complex test scenarios.
Analyzes information so that all pertinent information is recorded and can be communicated to the appropriate people. Has reviewed test results vis-à-vis requirements, documented, and organized the results.
- Has reported on the status of defects, including severity. Monitors and reports on defects from the time of recording until there is satisfactory resolution of the problem.
Has analyzed test results/defects and found other areas of the system that can be targeted for potential regression.
- Provides the test effort’s QA lead with their assessment and confidence level of the area of the system they are testing.
Understands core applications for a major business unit or function.
- Is experienced with assessing the likelihood of different types of risks and initiating strategies to test for or manage those risks.
- Has developed expertise in quality assurance tools, techniques, and standards.
Has in-depth knowledge of multiple testing products and approaches.
- Is able to test all aspects and evaluate against all stated objectives.
- Has the ability to run automation scripts through the designated test tool (e.g. knows how to run a script through Quality Center).
Utilizes automation as part of a project and incorporates automation into project reporting.
Applies information or knowledge gained from one project to future projects. Searches for ways to reuse own applications across numerous different projects.
Unique Requirements : Should be flexible to to work in 12:00PM to 8:30PM shift.
Accountability
Core Responsibility
Reviews business requirements and provides comments on accuracy and completeness.
Contributes to the identification and assessment of risks and exposures.
Attends design reviews and understands application and system designs at a basic level.
Develops and maintains test plans (including identifying test situations/scenarios) for less complex functions.
May be responsible for conducting a test plan review and acquiring test plan signoff.
Designs and creates test case documentation including test situations, data setup, execution steps and expected results.
Interacts with business analysts/developers and other project team members while developing expected results and verifying results.
Executes test cases for various types of testing including function, conversion, integration, intersystem, platform, parallel, stress, or regression.
Logs all defects in Quality Center and manages defects until they are closed, approved, or deferred.
Provides regular status updates to Test Lead or Project Manager including any known issues or test concerns.
Provides input or completes Test Report.
Maintains clear communication with Test Lead.
Able to work flexible hours and weekends as required.
Participates in lessons learned.
Additional Responsibility
Person should be able to
3-5 Year experience in Database Testing
- Strong SQL Skills
Test Lead Experience is good to have
Web Testing experience
Automation Skills using any tool
Good Reasoning and analytical skills
Good Communication skills
- 1-2 Financial/Insurance Domain
Shift is 12 PM to 8:30 PM
Work as a team player
Agile Experience is a must.
Eligibility
Minimum Qualification
3-5 years of Overall IT experience.
College graduate degree from reputed organization
3-5 year of experience in Testing Methodologies
- Good communication skills.
Team Player.
Good Reasoning and analytical skills
Exposure to Customer
ETL and Web testing work experience.
Industry Experience
3-5 years of Overall IT experience including the experience of leading projects.
Should have Good communication, Reasoning and Analytical skills
- Should have good exposure to Customer Communication
Should have good knowledge of testing Methodologies and well versed with Testing processes
Should have good knowledge & experience in web, mobile and Vignette/WEM (or other content management systems).
Competencies (Technical)
Mandate Skills
Test Planning
Ability to interact with different stakeholders to understand the project scope
Ability to develop test plan/ scenarios for medium to complex functions.
May be responsible for conducting a test plan review and acquiring test plan signoff.
Test Case Design
Designs and creates test case documentation including test situations, data setup, execution steps and expected results.
Test Analysis , Defect Management and Reporting
Interacts with business analysts/developers and other project team members while developing expected results and verifying results.
Automation & Systems Thinking
Knows what automation tests are available and how to communicate with the automation team.
Self starter – Taking initiative self leaner and finding opportunities
Trust – Ability to work in an open culture with a positive approach
Flexibility – Ability to accept change, agility
Service delivery excel- Ability to deliver on assignments with agreed measures of time, scope and quality
Preferred skills
- Exposure to Customer Communication
Can identify test plans, objectives, major activities, and specific deliverables associated with testing.
Is familiar with different methods, tools, and techniques used to accomplish test objectives.
May have participated in development of test plans.
Can read requirements and create a basic level of test cases consistent to exercise those requirements.
Uses available tools to analyze data in databases, interim storage, or output files and validates that it meets the business and/or system requirements.
Can describe features and capabilities of system testing process.
Has the ability to use test tools (e.g. query and reporting tools, file comparators) that can help effectively interpret test results.
Understands the importance of accuracy. Can identify tasks or outputs that require accuracy and detail-level attention. Can describe the consequences of errors within own unit or function. Is aware of the procedures for making sure that the job is mistake-free.
Is aware of testing standards, policies, and practices, such as practices for logging test results and defects and documenting in a desired format.
Is experienced with executing tests in accordance with the test plan. Has tested a particular aspect (functionality, performance) against a stated requirement.
Documents incidents related to testing and those that are not related to testing, but that stop testing from occurring.
Documents defects as they happen, including supporting evidence.
Has used word-processing, databases, defect tracking, and graphic tools to prepare test reports.
Behavioral skills
Mandate Skills
Collaborates effectively
- Drives collaboration among team members in his/ her function
Presenting a supportive, united front when appropriate.
Communicates Confidently
Communicates crisply and candidly
Communicates effectively across audiences (reporting managers, peers, business partners)
Balances talking and listening to foster candid dialogue
Focuses on the Customer
Raises concerns and recommends potential solutions for those processes that negatively impact the customer service experience or the fair treatment of customers
Helps employees understand the impact of their work on the customer/ client
Organizes own work to meet agreed upon deadlines
Focuses on surfacing underlying customer issues / concerns and identifying root causes
Takes Accountability
Takes steps to understand decision making processes and procedures – uses this understanding in developing work plans
Escalating issues or redirecting enquiries in a timely and efficient fashion.
Following up with customers when we say we will and delivering on our commitments
Works under general supervision on day to day matters.
Understands our Business
Enhances understanding about the business of SLF (e.g. products and services, org structure, key competitors)
Understands how his/her role relates to the Business Unit/ Functions objectives
Job Category:
IT – Application Development
Posting End Date:
21/11/2022
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