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Job Location: Chicago, IL
Job Detail:
Job Description
- The Business Analyst V will work with Digital Technology and HotelOps projects to analyze customer processes and requirements, analyze upstream and downstream application data dependencies, and prepare specified project documentation.
- Assists in business process redesign as needed.
- Maintains communication with customer and team members and promotes a team environment.
Primary Responsibilities
- Works/Consults across multiple projects; functions as a project leader
- Works on multiple complex projects that require subject matter business domain expertise
- Independently document requirements including user stories (use cases), complex workflow models and process maps
- Facilitate the resolution and root cause of questions and issues
- Understanding of business principles (i.e. Hotel Planning for Crew)
- Facilitate meetings with Technology and Business Leaders to develop and prioritize requirements
- Work with the business on developing and validating user acceptance criteria
- Work with technology and business teams to coordinate testing and deployment dates
Qualifications
- BS/BA, preferably in Information Technology or Business or equivalent experience, education, or training
- 6 or more years IT and/or business experience, or any equivalent combination of experience, education, and/or training
- 3 or more years of business analysis experience
- Solid experience in creating user stories, use cases and process flows
- Experience with Agile, Scrum and Waterfall methodologies
- Completed multiple projects involving the creation or enhancement of applications
- Help drive the priority of requirements and issues, while managing conflicts and facilitating compromise to help meet business expectations
- Must be legally authorized to work in the United States for any employer without sponsorship
Preferred Qualifications
- Experience with Azure DevOps and/or TFS
- Airline experience
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