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Job Location: Hartford, CT
Job Title: Data Scientist
Location: Remote
Duration: 12 Months
The Data Scientist will work closely with our cross-functional project team focused on building and improving the State of Connecticut’s digital government services. The Data Scientist will support the team by collecting, interpreting, and analyzing multiple data sources to help the State understand user needs, the effectiveness of State programs, and Client opportunities to create better user-centered solutions.
You will need to have a deep understanding of data modelling, user research, data analysis, visualizations, and how to use data to improve the delivery of critical business services. You have a strong background in quantitative/qualitative data management, machine learning, data research methodologies, and the focused application of data analysis to fix problems and address emergent customer trends.
Your role will influence and move the needle. You will be fully engaged with digital development teams and front-facing with team leaders to help advance enterprise success strategies to improve customers’ lives.
Experience Required For This Role
Data Research & Analysis at least 3 years of measurable experience in the following:
Analyzing data and customer metrics to fulfill specific business goals
Using data to help teams improve functionality and operations
Developing and applying data models to improve the collection and analysis of data
Bridging the divide between technical and business teams through data
Communicating data analysis to various levels of stakeholders through visualizations
Data cleansing, optimizing, and ETL
Developing and analyzing user surveys
Expertise in the principles and operating procedures of a specific industry
Performing competitor research to help improve products and services
Researching latest market trends and implementing knowledge
Creating dashboards and reports that are easy to understand for non-technical users
Organizing and storing data and queries for easy access in future work projects
Documenting data collection and analysis procedures
Organizing focus groups and feedback loops to establish data collection
Using data to isolate problems and develop solutions
Discovering and establishing proper KPIs to help track success
Preparing and executing ROI analysis
Establishing testing of products/services based off data analysis
Identifying and understanding issues through forecasting, gap analysis, quantitative reporting, research, and statistical analysis
Providing insights and recommending changes based on data findings
Knowledge, Skills, And Ability
Data Science
Experience with machine learning, AI, and cognitive service engine models
Experience with programming languages like SQL, Python, R, and Scala
Using analytics software and platforms (GA, GTM, SPSS, Excel, Microsoft Office Suite)
Experience using business intelligence tools like Tableau or Power BI
Experience in data collection from on-prem and cloud platforms like Microsoft, Azure, and Salesforce
Engaging in data experiments to provide cross-persona or enterprise analysis
Leveraging statistical analysis and algebra
Improving research or data management environments
Leveraging economics, business/systems analysis, and quality assurance
Manipulating large, complex data sets
Documenting processes and modelling
Performance in Complex Situations
Communication and collaboration with cross-functional teams and state-wide partners
Clearing challenges for team members
Comfort in blazing a path through an ambiguous work environment
Judgement fitting to the ever-changing environment
Ability to juggle multiple project workstreams
Service Design Team Building
Supporting teammates’ skills and behavior development and delivery
Advocating data strategies both internally and externally
A balance between strong domain expertise and flexibility
Prioritization, organization, and triage in an independent environment
Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
Ability to maintain strict confidentiality
Judgement in dealing effectively and diplomatically with all levels of government staff
Other Desirable Skills
Preferred Skills & Qualifications
Deep domain knowledge for a particular industry especially Health, Business, or Education
Bachelor’s degree in computer science, business, IT, management, administration, economics, or information science
2 years of user research and feedback analysis
2 years of data governance and working within data security groups
1 year of API development
1 year of marketing experience, supported through metrics
1 year of project management experience
1 year of experience with customer relationship management platforms such as Salesforce
1 year of experience with web content management platforms such as Sitecore
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